Lead the deployment of SaaS integration solutions for enterprise-level customers from initiation to launch. Act as a trusted advisor to ensure customer satisfaction while managing project deliverables, timelines, and budgets.
SwiftConnect
7 Remote Job Openings at SwiftConnect
Lead new logo acquisition and territory growth across the US South East by selling physical identity and access management solutions to enterprise end users. Build strategic relationships with executive stakeholders and the regional security ecosystem to drive demand and meet sales quotas.
Senior Technical Consultant — Physical & Logical Access Control (ServiceNow Platform)
SwiftConnect
·
Full Time
·
a day ago
SwiftConnect
Provide technical and architectural guidance for a ServiceNow-based application integrating physical access control with IT identity and HR workflows. Advise on data models, integration patterns, and compliance requirements to ensure platform best practices.
Act as the primary technical advisor for customers, bridging the gap between product capabilities and business value. Lead technical discovery, solution design, and implementation while troubleshooting complex issues and gathering product feedback.
The role involves owning end-to-end billing and revenue recognition for a core business line, including issuing invoices and performing month-end reconciliations. Additionally, the specialist will manage collections and participate in the implementation of NetSuite.
Provide high-level technical support to enterprise customers via email and remote access to resolve integration issues. Collaborate with QA, Operations, and Development teams to improve products and participate in rotating on-call coverage.
The Enterprise Account Manager will serve as the primary point of contact for high-value accounts, managing the full lifecycle from deployment to renewals and expansions. They will drive adoption of the workplace access platform while cultivating strategic relationships with landlords and key industry partners.
