Sunrise Senior Living

Serve as the first point of contact for residents and families to resolve billing inquiries and maintain account accuracy. Responsibilities include managing inbound calls, processing move-in/out activities, and assisting with collections and month-end billing.

The role focuses on analyzing sales and operational data to create Power BI dashboards and executive-level presentations for decision-making. Additionally, it provides administrative support for corporate sales initiatives, CRM optimization, and leadership event coordination.