Handle technical support tickets regarding system, network, and application topics within a cybersecurity context for TheHive platform. Develop and maintain internal support procedures, knowledge bases, and performance reports to improve operations.
StrangeBee
2 Remote Job Openings at StrangeBee
Handle technical support requests across system, network, and application topics in a cybersecurity context. Contribute to structuring and improving support operations by building knowledge bases and producing activity reports.
