The Customer Success Manager will manage account health, sentiment, and renewals while driving product adoption and customer satisfaction. They will collaborate with the Relationship Management team to develop success plans and ensure clients derive maximum value from software solutions.
The Senior Associate Data Migration Consultant will independently deliver complex technical solutions for healthcare clients, including custom migrations and system integrations. They will also diagnose technical issues, apply AI and automation to optimize workflows, and collaborate with cross-functional teams to ensure project success.
The Data Migration Project Manager will independently lead complex healthcare data migration engagements by managing project scope, timelines, and stakeholder communications. They are responsible for coordinating cross-functional teams and monitoring project risks to ensure successful delivery and client satisfaction.
The Senior Associate will collaborate with clients and project teams to extract, transform, validate, and migrate healthcare data. They will also develop SQL queries and migration processes to support successful customer implementations and improve clinical operations.
Research and obtain Instructions for Use (IFUs) and sterilization documentation from manufacturers to maintain the OneSOURCE library. Coordinate with vendors and healthcare facilities to ensure accurate technical documentation to reduce infection risks.
The role focuses on identifying and engaging new market opportunities through cold and warm outreach to build the sales pipeline. Responsibilities include researching stakeholder needs, developing business cases, and collaborating with cross-functional teams to align proposals with product roadmaps.
Design and execute integrated demand generation campaigns to drive cross-sell and upsell pipeline growth across North America. Develop B2B content across email, web, and social channels while coordinating with cross-functional teams to nurture existing customers.
The Senior Project Manager is responsible for planning and delivering large, complex Workforce Management SaaS implementation projects within the German healthcare market. This includes managing project governance, budgets, risks, and collaborating with technical teams to ensure high customer satisfaction.
Lead the 18-month GovRAMP and TX-RAMP authorization program and manage the ongoing continuous monitoring lifecycle. Author System Security Plans and coordinate remediation of findings with cross-functional teams and external assessors.
The Sales Director will manage strategic corporate healthcare accounts in California and Alaska to drive revenue growth and optimize client satisfaction. This includes developing account strategies, securing C-suite buy-in, and managing high-value expansion opportunities.
