The Optimization Services Manager will deliver remote administrative support, training, and system optimization to help healthcare clients maximize the value of RLDatix software. They will also conduct system health checks and provide project-based consulting to drive stronger outcomes and deeper product engagement.
The Optimization Services Manager will deliver remote administrative support, training, and system optimization to help healthcare clients maximize the value of RLDatix software. They will also collaborate with internal teams to develop content and provide project-based consulting to improve system utilization.
The Customer Success Manager will manage account health, sentiment, and renewals while driving product adoption and customer satisfaction. They will collaborate with the Relationship Management team to develop success plans and ensure clients derive maximum value from software solutions.
The Senior Associate will collaborate with clients and project teams to extract, transform, validate, and migrate healthcare data. They will also develop SQL queries and migration processes to support successful customer implementations and improve clinical operations.
The role focuses on identifying and engaging new market opportunities through cold and warm outreach to build the sales pipeline. Responsibilities include researching stakeholder needs, developing business cases, and collaborating with cross-functional teams to align proposals with product roadmaps.
Design and execute integrated demand generation campaigns to drive cross-sell and upsell pipeline growth across North America. Develop B2B content across email, web, and social channels while coordinating with cross-functional teams to nurture existing customers.
Lead the 18-month GovRAMP and TX-RAMP authorization program and manage the ongoing continuous monitoring lifecycle. Author System Security Plans and coordinate remediation of findings with cross-functional teams and external assessors.
The Sales Director will manage strategic corporate healthcare accounts in California and Alaska to drive revenue growth and optimize client satisfaction. This includes developing account strategies, securing C-suite buy-in, and managing high-value expansion opportunities.
