Rhythm Energy

Lead the customer engagement and retention strategy across the entire lifecycle, from onboarding to renewal and winback. Own the CRM channels and develop personalized communication strategies to improve customer lifetime value and reduce churn.

Design and build Rhythm's Commercial & Industrial business with full P&L ownership and strategic authority. Lead market entry, customer acquisition, pricing architecture, and the commercialization of energy products in ERCOT and Northeast markets.

You will define and manage the roadmap for customer data initiatives, translating business goals into actionable product capabilities across Sales, Marketing, and Operations. You will also collaborate with Data Science and Engineering teams to ensure data systems are scalable and provide measurable business impact.

The role involves owning the narrative, go-to-market strategy, and customer lifecycle for Virtual Power Plant (VPP) programs, requiring hands-on execution from strategy shaping to campaign shipping.

The Product Manager will own the product vision and roadmap for the platform and customer operations stack, including CRM, billing, payments, and pricing deployment tools. This involves translating operational needs into technical specifications and managing the full software development lifecycle for these critical internal systems.