The Project Manager is responsible for the day-to-day management of translation projects, ensuring they meet quality, time, and cost requirements. This role involves developing workflows, coordinating with internal teams and vendors, and maintaining strong client relationships.
The Translation Coordinator is responsible for planning, scheduling, and tracking the translation phase of projects to ensure timely delivery and high quality. They act as a liaison between project managers, vendors, and internal teams to manage resources, process purchase orders, and maintain project profitability.
The representative will provide professional customer support, manage support tickets, and assist with client onboarding and product training. They will also perform technical troubleshooting, document findings, and maintain user guides in Spanish.
Provide technical support for specialized file types and implement localization solutions to optimize product utilization for clients. This includes managing workflows for software, websites, and e-learning content while collaborating with internal stakeholders.
