Questel

Provide technical support for specialized file types and implement localization solutions to optimize product utilization for clients. This includes managing workflows for software, websites, and e-learning content while collaborating with internal stakeholders.

Provide high-quality support across the full patent lifecycle, including filing, monitoring deadlines, and handling EP grant formalities. Manage client communications, liaise with foreign associates, and maintain accurate records systems.

Provide technical and business expertise for IAM SaaS offerings to support sales representatives during the pre-sales process. Conduct software demonstrations, deliver customer training, and collaborate with product managers to define use cases.

Provide technical and business expertise for IAM SaaS offerings to support sales representatives during the pre-sales process. Conduct software demonstrations, deliver customer training, and collaborate with product managers to define use cases.

The Sales Development Representative will identify and qualify new business opportunities within the U.S. law firm market through proactive prospecting and outreach. They will also book discovery meetings and product demonstrations while maintaining accurate records in the CRM system.

This role is responsible for formatting, recreating, designing, and editing documents combining text and graphics using file formatting software according to established guidelines. The engineer must proactively report task status, ensure high quality and speed standards are met, and prepare documents for translation based on client requirements.