ProShop ERP

Own the end-to-end Voice of Customer program and manage the Customer Advisory Board and Early Access programs to inform the product roadmap. Administer Pendo for product analytics and create operational artifacts to ensure go-to-market readiness.

Own the end-to-end onboarding and ramp productivity for BDRs, AEs, and CSMs to accelerate time-to-productivity. Develop training programs, playbooks, and AI-augmented workflows while partnering with Sales, Product, and Marketing leadership.