Lead and manage the end-to-end implementation of ProShop ERP for machine shop clients, including project planning, configuration, and stakeholder management. Serve as the primary point of contact to ensure successful system adoption, troubleshooting, and process alignment with client requirements.
The Client Success Manager is responsible for driving product adoption and measurable business value by building strong relationships with clients. They must provide deep product expertise to resolve client issues, deliver training, and ensure clients achieve their business goals through the ProShop platform.
