The Enterprise Account Manager owns the partner experience from onboarding and launch through ongoing adoption, engagement, retention, and growth. They collaborate with internal teams to drive partner performance, identify expansion opportunities, and ensure measurable value is delivered through the platform.
Manage onboarding, expansion, and ongoing relationships with Connect’s home-services partners, including resolving disputes and reconciling commissions. Maintain partner compliance and records, complete audits, and keep the platform’s service listings, pricing, and availability accurate.
Engage with warm inbound leads via phone, email, and text to understand customer needs and provide home service solutions. Manage multiple orders, generate quotes, and upsell services while maintaining accurate records in internal systems.
Deliver white-glove transaction coordination and listing support for high-volume real estate professionals. Maintain accurate transaction records and communicate proactively with clients, agents, and partners using the company's tech platforms.
Provide white-glove transaction and listing coordination services for real estate professionals using the company's proprietary tech platforms. Maintain accurate transaction records and ensure proactive communication with all parties involved in the real estate process.
The Contract Due Diligence Underwriter will review mortgage loan files to ensure accuracy, compliance with investor guidelines, and adherence to regulatory standards. They will perform risk analysis on credit profiles, collateral, and capacity to repay, while documenting findings in the company's proprietary software.
The analyst will review loan files and fees to validate regulatory compliance while working cross-functionally with internal teams. They are responsible for auditing loans for accuracy, documenting discrepancies, and researching rebuttals to findings.
Develop and execute account-based sales strategies to acquire new mortgage lending customers while managing a healthy sales pipeline. Collaborate cross-functionally with product and marketing teams to ensure seamless customer experiences and drive long-term retention.
The Strategic Account Executive will manage complex sales cycles with mortgage lenders, building and nurturing a pipeline through targeted outbound and relationship development. They will partner with internal teams to tailor solutions that address specific operational workflows and business priorities for enterprise clients.
Develop and execute comprehensive marketing plans and promotional strategies to advocate for clients' businesses. Manage online presence, create digital collaterals, and leverage analytics to reach new customers.
Manage and optimize the Brivity CRM to handle lead generation and database management for clients. Prospect for new clients and nurture leads through various communication channels until appointments are set.
Manage real estate transactions from pre-listing to closing, including coordinating with third parties and maintaining file compliance. Optimize the Brivity CRM to improve operational activities and conduct customer follow-ups for referrals.
Manage a portfolio of large accounts to drive engagement, retention, and customer satisfaction. Provide product support through office hours and training tickets while identifying process improvements to elevate the customer experience.
