Independently manage a complex book of veterinary business to drive long-term retention and product adoption. Lead risk mitigation efforts and high-impact business reviews to demonstrate ROI and identify growth opportunities.
PetDesk
4 Remote Job Openings at PetDesk
Drive growth by attracting new veterinary clinics and expanding existing customer relationships through the full sales cycle. Collaborate cross-functionally to guide prospects from initial discovery and demos through to onboarding and go-live.
Manage the post-sales experience for over 400 accounts to drive product adoption, retention, and customer satisfaction. Use data insights to identify risks and growth opportunities while leading business reviews to demonstrate ROI for veterinary practices.
The PiMS Coordinator manages the end-to-end technical switch cycle for customers, acting as the primary point of contact for software transitions. They are responsible for troubleshooting technical challenges, monitoring support tickets, and ensuring data integrity throughout the migration process.