PetDesk

Director, Customer Experience Systems & Insights

PetDesk · Full Time · 3 days ago

PetDesk

🌎 United States 💵 $144K - $164K per year ⭐ 5-10 yrs exp 💼 Support

The Director of Customer Experience Systems & Insights is responsible for designing and scaling systems that optimize the end-to-end customer journey. This role manages the CX tech stack, implements automation, and provides actionable data insights to leadership and the Board.

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Events Marketing Manager

PetDesk · Full Time · 17 days ago

PetDesk

🌎 United States 💵 $96000 - $110K per year ⭐ 2-5 yrs exp 💼 Marketing

Lead the planning, execution, and optimization of all PetDesk events, including tradeshows, virtual experiences, and veterinary association events. Drive event-sourced pipeline generation and manage budgets to ensure measurable business impact and ROI.

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Implementation Project Manager (French Required | German a Plus)

PetDesk · Full Time · 20 days ago

PetDesk

🌎 United States 💵 $29 - $31 per hour ⭐ 2-5 yrs exp 💼 Product

Manage the end-to-end onboarding and configuration process for new veterinary clinic customers to ensure successful software adoption. Act as a trusted advisor by conducting training sessions, resolving technical issues, and maintaining detailed customer documentation.

recruiting saas french english crm communication operations onboarding training hiring documentation german

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Sr. Product Manager

PetDesk · Full Time · 21 days ago

PetDesk

🌎 United States 💵 $134K - $150K per year ⭐ 5-10 yrs exp 💼 Product

Own the strategy, roadmap, and execution of the CarePath platform to drive adoption and revenue growth. Collaborate with engineering and strategic partners to translate business requirements into scalable technical solutions for veterinary clinics.

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Sr. Manager, Implementations

PetDesk · Full Time · 21 days ago

PetDesk

🌎 United States 💵 $108K - $124K per year ⭐ 5-10 yrs exp 💼 Others

Lead and coach a team of Implementation Managers to ensure high-quality customer onboarding and ROI. Manage a high volume of concurrent implementations while serving as the senior escalation point for complex customer issues.

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Principal Engineer

PetDesk · Full Time · a month ago

PetDesk

🌎 United States 💵 $164K - $180K per year ⭐ 10+ yrs exp 💼 Software Development

Lead the technical vision, architecture, and long-term engineering strategy for the CarePath Loyalty platform. Drive the design of scalable integrations and data pipelines while coordinating cross-functional execution to ensure on-time delivery of business outcomes.

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Website Security Engineer

PetDesk · Full Time · a month ago

PetDesk

🌎 Sri Lanka ⭐ 2-5 yrs exp 💼 Software Development

The role focuses on the proactive defense and technical security infrastructure of the PetDesk website portfolio. Key duties include monitoring server logs, managing WAFs, and leading incident response and remediation efforts.

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Implementation Project Manager

PetDesk · Full Time · a month ago

PetDesk

🌎 United States 💵 $29 - $31 per hour ⭐ 2-5 yrs exp 💼 Product

Lead the onboarding and configuration process for new veterinary clinic customers to ensure a smooth transition to PetDesk software. Act as a trusted advisor by conducting training sessions, resolving technical issues, and managing a pipeline of 30-40 customers.

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