PeopleGrove

The role involves recruiting industry Project Leaders to sponsor student capstone projects and co-creating project briefs for a competency-based learning environment. Additionally, the coordinator manages client relationships with the university and provides operational support to both students and project leaders.

The Client Strategist manages long-term partnerships with higher education institutions, aligning platform capabilities with institutional goals to drive renewals. They lead a team of Engagement Managers and serve as the senior point of contact for institutional leadership.

Own and drive the product strategy and roadmap for the CORE platform, balancing customer needs with technical capacity. Collaborate with engineering, design, and senior stakeholders to deliver high-quality features grounded in user research.

Establish and own the end-to-end product release process and internal readiness across Sales, Customer Success, and Support. Manage product team operating rhythms, Jira hygiene, and the data reporting infrastructure for product KPIs.

Lead client-driven product initiatives and own key modules within the PeopleGrove platform. Translate customer input into scalable product improvements through discovery, strategic prioritization, and end-to-end delivery.