Monitor transactional activity in Brazil to identify fraud and anti-money laundering anomalies, investigate suspicious activity, and prepare Suspicious Activity Reports for Compliance. Work with commercial teams, payment networks, and Compliance to develop and assess transaction controls, analyze risk trends, and improve operational processes.
Independently investigate and resolve escalated customer complaints, ensuring fair, well-documented decisions and compliance with applicable regulations. Oversee the independence and governance of the Ombudsman function, identify systemic customer and conduct risks, and report findings and remediation recommendations to senior management, the Board, and regulators.
Maintain COSIF accounting records, calculate expected credit losses, reconcile Pix and payment accounts, and prepare and submit regulatory reports to the Central Bank of Brazil. Support financial statements, audits, regulatory inspections, and control improvements while coordinating reporting information across internal teams.
The VP of Direct Sales is responsible for owning the end-to-end strategy, revenue performance, and sales execution across multiple channels including Telesales, Enterprise, and Petroleum Card Services. This role involves driving organizational productivity, managing pipeline health, and fostering cross-functional alignment to achieve company growth objectives.
The Business Development Manager will proactively onboard new clients and partners while representing the company at industry events to build visibility. They will collaborate with internal teams to identify revenue opportunities and maintain strong relationships with key stakeholders to drive portfolio growth.
