The Sales Coordinator supports the Customer Success team by maintaining accurate sales data and assisting with day-to-day operations. Key tasks include managing Salesforce data hygiene, handling inbound customer inquiries, and documenting repeatable operational processes.
Patch My PC
9 Remote Job Openings at Patch My PC
Lead and mentor a global team of Customer Engineers to deliver proactive technical solutions and an exceptional customer experience. Drive operational excellence and serve as the internal Voice of the Customer to align technical initiatives with business goals.
Architect and deliver high-quality internal systems and customer-facing products using scalable backend services and performant frontends. Mentor peers and own features end-to-end from design through deployment and ongoing support.
Manage relationships with channel partners including MSPs, resellers, and distributors to drive revenue growth and retention. Act as a commercial point of contact to orchestrate partner-led opportunities and ensure a positive end-customer experience.
Lead customer and partner engagement strategy to manage a portfolio of 600+ customers across SMB, Mid-Market, and Channel segments. Focus on driving revenue growth, ensuring long-term retention, and managing contract renewals.
The role focuses on scaling and executing high-impact partner marketing programs with technology resellers, distributors, and strategic channel partners. Key duties include managing co-branded campaigns, administering Market Development Funds (MDF), and driving pipeline growth through joint go-to-market initiatives.
Manage a portfolio of 600+ customers to drive revenue growth and retention through strategic engagement. Act as a trusted advisor to align client needs with solutions while managing renewals and contract negotiations.
Design and develop generative AI solutions and AI agents for internal tools and customer-facing applications. Collaborate with cross-functional teams to integrate AI technology into existing systems and educate developers on AI implementation.
Design, develop, and support high-quality internal software and customer-facing products using C# and microservices. Responsibilities include building APIs, implementing security practices, and collaborating with stakeholders to enhance the software management platform.