The manager will build the Attendance Plus customer success practice from the ground up while managing a portfolio of strategic accounts. They will also hire, coach, and develop a team of Customer Success Managers to drive product adoption and retention.
The Senior Manager of Strategic Finance will lead strategic initiatives, including M&A and pricing strategy, while partnering with cross-functional teams to drive business growth. They will also design AI-enabled reporting frameworks and automated workflows to scale financial analysis and provide actionable insights to executive leadership.
The Customer Support Lead will mentor and coach a cohort of support agents while managing ticket queues and providing backup support during peak times. They will also serve as an escalation point for complex issues and provide strategic feedback to the Customer Support Manager.
The agent will handle complex Tier 2 escalations and technical troubleshooting across email, chat, and phone channels. They will also document interactions, file Jira tickets for bugs, and act as a knowledge resource for internal teams.
The Events Manager will own the full lifecycle of 70+ annual events, including strategy, logistics, and budget management. They will also drive lead generation through pre- and post-event marketing campaigns and track ROI via CRM analytics.
The Senior Product Marketing Manager will own the market strategy, positioning, and go-to-market execution for the Attendance Plus product line. They will collaborate with product, sales, and leadership teams to drive business growth through data-driven insights and effective field enablement.
The Customer Success Manager will own the end-to-end onboarding, integration, and ongoing relationship management for ParentSquare Pay accounts. They will drive product adoption, provide training, and act as a cross-functional liaison to surface customer feedback to the product and engineering teams.
The Data Integration Engineer will lead complex integration projects, manage technical data solutions, and provide leadership for internal teams. They are responsible for debugging data discrepancies, setting up SSO integrations, and mentoring team members on best practices.
The Regional Sales Director is responsible for managing a sales pipeline, conducting outreach, and closing contracts within a specific K-12 territory. They will collaborate with the Customer Success team to ensure seamless handovers and act as a brand champion for the company's platform.
The Sales Development Representative will generate new business opportunities through cold outreach and lead follow-up. They are responsible for managing a sales pipeline and delivering online platform presentations to potential clients.
The Sales Manager will manage a pipeline of SMB leads, conduct outreach for upsell opportunities, and guide prospects through the sales process to close contracts. They will also collaborate with the Customer Success team to ensure a seamless post-sale handover and develop territory plans to meet revenue goals.
The Principal Engineer will serve as the ultimate technical authority, defining the company-wide AI development roadmap and architectural vision. They will partner with executive leadership to turn business goals into executable technical strategies while mentoring senior engineering staff.
Manage and grow relationships with organizational partners to increase the adoption of ParentSquare products. Coordinate with marketing, sales, and finance teams to execute partner outreach, lead tracking, and billing processes.
Develop and ship clean, scalable code to improve educational outcomes while championing AI-driven development workflows. Collaborate with cross-functional teams to maintain robust systems and evolve monolithic architectures.
Manage a portfolio of enterprise-level customer accounts in Texas to ensure high satisfaction, product adoption, and retention. Act as the voice of the customer internally while collaborating with Sales, Product, and Finance teams to optimize the customer lifecycle.
Lead the technical direction and architectural evolution of scalable systems while championing AI-driven development practices. Partner with cross-functional leadership to deliver simple, high-impact functionality and mentor the engineering organization on increasing velocity.
