Oxford Road

The Client Success Coordinator manages the operational execution of client accounts, including campaign launches, reporting, and cross-functional coordination. They act as the primary support for the Client Success Manager to ensure operational integrity and timely client communication.

The Product Manager Platform operationalizes the VP Product's vision by managing product operations, intake processes, and roadmap execution. They are responsible for translating high-level direction into structured PRDs and coordinating delivery with offshore development teams.

The lead is responsible for driving platform adoption and confidence by managing rollouts, training, and change management across the organization. They act as a bridge between end users and the product team to translate user friction into actionable product improvements.