The Vendor Payroll Manager leads the Settlement Team in processing accurate payments for independent contractors while serving as the primary escalation point for client issues. They are responsible for optimizing settlement processes, managing client relationships, and analyzing reporting trends to drive operational efficiency.
The Contractor Payment Specialist is responsible for processing accurate, on-time settlements for an assigned book of clients and their independent contractors. They must maintain data integrity, reconcile accounts, and partner with internal teams to resolve payment issues and funding delays.
The specialist guides contractors through the enrollment process for new and existing client implementations while providing front-line support via phone, chat, and email. They are responsible for maintaining business relationships, resolving inquiries, and ensuring project timelines are met.
