The Contractor Payments Manager oversees the daily operations of the payroll team to ensure accurate and timely disbursement of funds to independent contractors. This role also focuses on maintaining strong client relationships, performing quality assurance, and driving process improvements to increase efficiency.
The specialist guides contractors through the enrollment process for new and existing client implementations while providing front-line support via phone, chat, and email. They are responsible for maintaining business relationships, resolving inquiries, and ensuring project timelines are met.