OneSignal

Design and maintain business-critical data systems and ETL pipelines using GCP to provide real-time data across various business tools. Analyze data to create business insights and build machine learning models to identify customer churn and upsell opportunities.

Develop and manage next-generation infrastructure with a focus on automation, operations, and scalability. Responsibilities include optimizing system performance, implementing Infrastructure as Code, and maintaining observability and CI/CD pipelines.

The Scaled Customer Success Manager will drive platform adoption and manage customer health for the Tech Touch segment. They will optimize the customer journey through data-driven insights and cross-functional collaboration with product and marketing teams.

Drive the go-to-market strategy and narrative for the product portfolio while owning product and feature launches. Collaborate with various teams to articulate product value and educate sales on positioning.