The specialist investigates and loads accurate patient insurance coverage and runs test claims to ensure optimal reimbursement. They also facilitate medical authorizations and enroll eligible patients in copay assistance programs.
Onco360
161 Remote Job Openings at Onco360
The specialist manages prior authorization requests and appeals with insurance carriers to ensure patients receive necessary medications. They collaborate with physicians and pharmacists while maintaining accurate documentation and HIPAA compliance.
The specialist manages prior authorization requests and appeals with insurance carriers to ensure patients receive necessary medications. They collaborate with physicians and pharmacists while maintaining accurate documentation and HIPAA compliance.
Manage prior authorization requests and appeals with insurance carriers to ensure patients receive necessary medications. Collaborate with physicians and pharmacists while maintaining accurate documentation and HIPAA compliance.
Manage prior authorization requests and appeals with insurance carriers to ensure patients receive necessary medications. Collaborate with healthcare providers and maintain accurate documentation while ensuring HIPAA compliance.
Manage prior authorization requests and appeals with insurance carriers to ensure patients receive necessary medications. Collaborate with healthcare providers and maintain accurate documentation while ensuring HIPAA compliance.
Investigate and load accurate patient insurance coverage and run test claims to ensure optimal reimbursement. Facilitate medical authorizations and enroll eligible patients in copay assistance programs while maintaining patient confidentiality.
The specialist is responsible for adjudicating pharmacy claims, resolving third-party rejections, and ensuring accurate coordination of benefits. They also handle patient outreach regarding medication delays and manage financial responsibilities and copayments prior to shipment.
The specialist is responsible for investigating and loading accurate patient insurance coverage and running test claims to ensure optimal reimbursement. They also facilitate medical authorizations and enroll eligible patients in copay assistance programs.
The specialist is responsible for investigating and loading accurate patient insurance coverage and running test claims to ensure optimal reimbursement. They also facilitate medical authorizations and enroll eligible patients in copay assistance programs.
The specialist investigates and loads accurate patient insurance coverage and runs test claims to ensure optimal reimbursement. They also facilitate medical authorizations and enroll eligible patients in copay assistance programs.
The specialist is responsible for adjudicating pharmacy claims, resolving third-party rejections, and ensuring accurate coordination of benefits. They also handle patient outreach regarding medication delays and manage financial responsibilities and copayments prior to shipment.
The specialist is responsible for adjudicating pharmacy claims, resolving third-party rejections, and ensuring accurate coordination of benefits. They also handle patient outreach regarding medication delivery delays and manage financial responsibilities and copayments.
Develop and manage a designated territory by providing education and care coordination to oncology prescribers. Act as a single point of contact to evaluate referrals and collaborate with outside sales to meet performance goals.
Investigate and load accurate patient insurance coverage and run test claims to ensure optimal reimbursement. Facilitate medical authorizations and enroll eligible patients in copay assistance programs while maintaining patient confidentiality.
The specialist is responsible for investigating and loading accurate patient insurance coverage and running test claims to ensure optimal reimbursement. They facilitate medical authorizations and enroll eligible patients in copay assistance programs to ensure seamless medication access.
The specialist is responsible for adjudicating pharmacy claims, resolving third-party rejections, and ensuring accurate coordination of benefits. They also handle patient outreach regarding medication delays and manage financial responsibilities and copayments prior to shipment.
The specialist is responsible for adjudicating pharmacy claims, resolving third-party rejections, and ensuring accurate coordination of benefits. They also handle patient outreach regarding medication delays and manage financial responsibilities and copayments prior to shipment.
The specialist is responsible for adjudicating pharmacy claims, resolving third-party rejections, and ensuring accurate coordination of benefits. They also handle patient outreach regarding medication delays and manage financial responsibilities and copayments prior to shipment.
The specialist manages prior authorization requests and appeals with insurance carriers to ensure patients receive necessary medications. They collaborate with physicians and pharmacists while maintaining accurate documentation and HIPAA compliance.
Responsible for creating patient profiles and processing orders from electronic prescriptions and fax queues. Manages incoming documents and requests refill prescriptions in a high-volume specialty pharmacy setting.
The role involves creating patient profiles and processing orders from electronic and fax queues in a high-volume specialty pharmacy. Responsibilities also include managing incoming documents and requesting refill prescriptions as needed.
Responsible for creating patient profiles and processing orders from electronic and fax queues in a high-volume specialty pharmacy. Manages refill requests and incoming documentation to ensure timely prescription setup.
Responsible for creating patient profiles and processing orders from electronic and fax queues. Manages refill requests and incoming documentation within a high-volume specialty pharmacy setting.
Develop and manage a designated territory by providing education and care coordination to oncology prescribers. Act as a single point of contact to assist with referrals, manage prescriber relationships, and achieve sales goals in coordination with field representatives.
Develop and manage a designated territory by providing education and care coordination to oncology prescribers. Act as a single point of contact to evaluate referrals and collaborate with outside sales to meet performance goals.
Develop and manage a designated territory by providing education and care coordination to oncology prescribers. Act as a single point of contact to evaluate referrals and collaborate with outside sales to meet performance goals.
Develop and manage a designated territory by providing education and care coordination to oncology prescribers. Act as a single point of contact to evaluate referrals and collaborate with outside sales to meet performance goals.
Supports pharmacists by dispensing specialty medications and resolving inquiries from patients and providers. Ensures compliance with pharmacy regulations and manages manufacturer-specific program requirements.
Supports pharmacists by dispensing specialty medications and resolving inquiries from patients and providers. Ensures compliance with pharmacy regulations and manages manufacturer-specific program requirements.
Supports pharmacists by dispensing specialty medications and resolving inquiries from patients and providers. Ensures compliance with pharmacy regulations and manufacturer programs while coordinating medication deliveries.
Supports pharmacists by dispensing specialty medications and resolving inquiries from patients and providers. Ensures compliance with pharmacy regulations and manages manufacturer-specific program requirements.
Supports pharmacists by dispensing specialty medications and resolving inquiries from patients and providers. Ensures compliance with pharmacy regulations and manages manufacturer-specific program requirements.
Supports pharmacists by dispensing specialty medications and resolving inquiries from patients and providers. Ensures compliance with pharmacy regulations, manufacturer programs, and REMS requirements.
Provide inbound and outbound phone support to patients and healthcare providers to coordinate medication refills and answer requests. Manage insurance claims, prior authorizations, and serve as the primary point of contact for pharmacy communications.
Provide inbound and outbound phone support to patients and healthcare providers to coordinate medication refills. Manage insurance claims, prior authorizations, and serve as the primary point of contact for pharmacy inquiries.
Provide inbound and outbound phone support to patients and healthcare providers to coordinate medication refills and answer requests. Manage insurance claims, prior authorizations, and serve as the primary point of contact for pharmacy communications.
Provide inbound and outbound phone support to patients and healthcare providers to coordinate medication refills and answer inquiries. Manage insurance claims, rejected claims, and prior authorizations to ensure patient access to medication.
Provide inbound and outbound phone support to healthcare providers and patients regarding medication refills and requests. Coordinate with insurance companies to resolve rejected claims and manage prior authorizations.
Provide inbound and outbound phone support to patients and healthcare providers to coordinate medication refills and answer requests. Manage insurance claims, rejected claims, and prior authorizations to ensure medication delivery.
Provide inbound and outbound phone support to healthcare providers and patients regarding medication refills and general inquiries. Coordinate with insurance companies to resolve rejected claims and manage prior authorizations.
The role involves creating patient profiles and processing orders from electronic and fax queues in a high-volume specialty pharmacy. Responsibilities include managing incoming documents and requesting refill prescriptions as appropriate.
The role involves creating patient profiles and processing orders from electronic and fax queues in a high-volume specialty pharmacy. Responsibilities include managing incoming documents and requesting refill prescriptions as appropriate.
The role involves creating patient profiles and processing orders from electronic and fax queues in a high-volume specialty pharmacy. Responsibilities include managing incoming documents and requesting refill prescriptions as appropriate.
Responsible for creating patient profiles and processing orders from electronic and fax queues. Manages incoming documents and requests refill prescriptions in a high-volume specialty pharmacy setting.
Responsible for creating patient profiles and processing orders from electronic and fax queues. Manages refill requests and incoming documentation within a high-volume specialty pharmacy setting.
Develop and manage a designated territory by providing education and care coordination to oncology prescribers. Act as a single point of contact to assist prescribers with referrals and ensure service level requirements are met.
The role involves creating patient profiles and processing orders from electronic and fax queues. Responsibilities also include managing incoming documents and requesting refill prescriptions.
The role involves creating patient profiles and processing orders from electronic and fax queues in a high-volume specialty pharmacy. Responsibilities also include managing incoming documents and requesting refill prescriptions.
Responsible for creating patient profiles and processing orders from electronic and fax queues in a high-volume specialty pharmacy. Manages incoming documents and requests refill prescriptions to ensure timely medication setup.
Responsible for creating patient profiles and processing orders from electronic and fax queues in a high-volume specialty pharmacy. Manages incoming documentation and requests refill prescriptions to ensure timely medication delivery.
The role involves creating patient profiles and processing orders from electronic and fax queues. Responsibilities also include managing incoming documents and requesting refill prescriptions.
Develop and manage a designated territory by providing education and care coordination to oncology prescribers. Act as a single point of contact to evaluate referrals and ensure service level requirements are met in collaboration with field sales.
Develop and manage a designated territory by providing education and care coordination to oncology prescribers. Act as a single point of contact to evaluate referrals and ensure service level requirements are met in collaboration with field sales.
The role focuses on developing and managing a designated territory to provide education and care coordination for oncology prescribers. It involves acting as a single point of contact to evaluate referrals and collaborate with outside sales to meet performance goals.
The role focuses on developing and managing a designated territory by providing education and care coordination to oncology prescribers. It involves acting as a single point of contact to evaluate referrals and collaborate with outside sales to meet performance goals.
Develop and manage a designated territory by providing education and care coordination to oncology prescribers. Act as a single point of contact to evaluate referrals and ensure service level requirements are met in collaboration with outside sales.
Develop and manage a designated territory by providing education and care coordination to oncology prescribers. Act as a single point of contact to evaluate referrals and ensure service level requirements are met in collaboration with outside sales.
Develop and manage a designated territory by providing education and care coordination to oncology prescribers. Act as a single point of contact to evaluate referrals and ensure service level requirements are met in collaboration with field sales.
The Customer Care Specialist manages customer care escalations, monitors email workflows, and works with the sales team to resolve issues. They also handle address exception reports and coordinate with various functional areas to ensure patient needs are met.
The Customer Care Specialist manages customer care escalations, monitors email workflows, and coordinates with sales teams and pharmacy directors to resolve issues. They also handle address exception reports and ensure all customer problems are addressed in system databases.
The Customer Care Specialist manages customer care escalations, monitors workflow, and coordinates with the sales team and providers to resolve issues. They are responsible for handling billing claim responses and ensuring all customer problems are addressed and resolved in system databases.
The Customer Care Specialist manages customer care escalations, monitors email workflows, and coordinates with the sales team and providers to resolve issues. They also handle address exception reports and ensure all customer problems are addressed and resolved in system databases.
The Customer Care Specialist manages customer care escalations, monitors email workflows, and collaborates with the sales team and providers to resolve issues. They are responsible for addressing address exception reports and ensuring all customer problems are resolved through system databases and appropriate communication.
The Customer Care Specialist manages customer care escalations and works with the sales team to resolve issues daily. They also handle address exception reports and coordinate with various functional areas to ensure customer problems are resolved.
The Clinical Pharmacist provides drug therapy recommendations, interprets medication orders, and conducts medication therapy management calls to ensure patient adherence. They also serve as a clinical resource for internal stakeholders and document all patient-related communications and adverse events.
The Clinical Pharmacist evaluates medication orders for appropriateness, provides drug therapy recommendations, and manages patient medication therapy to ensure adherence and safety. They also serve as a clinical resource for internal stakeholders and document all patient-related communications in the medical record.
The Clinical Pharmacist evaluates medication orders for appropriateness, provides drug therapy recommendations, and manages patient medication therapy through MTM calls. They also serve as a lead resource for medical information and ensure compliance with pharmacy laws and safety standards.
The Clinical Pharmacist provides drug therapy recommendations, manages patient medication therapy, and ensures optimal medication management. They also serve as a lead resource for medical information and document all clinical communications within the medical record.
You will assist patients and healthcare providers via phone to coordinate medication refills and resolve insurance issues. You will serve as the primary contact for inbound and outbound support, ensuring accurate information input.
The role involves providing inbound and outbound phone support to patients and healthcare providers to coordinate medication refills. You will also manage insurance rejections and prior authorizations to ensure timely delivery of specialty medications.
You will assist patients and healthcare providers by phone to coordinate medication refills and answer inquiries. Additionally, you will manage insurance claims, including handling rejections and prior authorizations.
You will assist healthcare providers and patients via phone to coordinate medication refills and address inquiries. Additionally, you will manage insurance rejections and prior authorizations while serving as a primary contact for patients and physicians.
The Pharmacy Prior Authorization Specialist manages prior authorization requests and appeals with insurance carriers to ensure patients receive necessary medications. They also collaborate with healthcare professionals and maintain accurate documentation while ensuring HIPAA compliance.
The Pharmacy Prior Authorization Specialist manages prior authorization requests and appeals while collaborating with healthcare providers to ensure patients receive necessary medications. They are responsible for rectifying rejected claims, maintaining accurate documentation, and ensuring HIPAA compliance.
The specialist manages prior authorization requests and appeals with insurance carriers to ensure patients receive necessary medications. They also collaborate with healthcare providers and maintain accurate documentation while ensuring HIPAA compliance.
The specialist manages prior authorization requests and appeals with insurance carriers to ensure patients receive necessary medications. They also collaborate with healthcare professionals and maintain accurate documentation while ensuring HIPAA compliance.
Patient Assistance Program / Financial Advocacy Coordinator
Onco360
·
Full Time
·
2 months ago
Onco360
The coordinator assists patients and families in securing financial resources for pharmacy co-pays by navigating manufacturer and non-profit assistance programs. They are responsible for explaining insurance benefits, managing application documentation, and maintaining accurate patient records.
Patient Assistance Program / Financial Advocacy Coordinator
Onco360
·
Full Time
·
2 months ago
Onco360
The coordinator assists patients and families in securing financial resources for pharmacy co-pays through nonprofit and manufacturer programs. They are responsible for navigating insurance systems, explaining benefits, and guiding patients through the application process.
Patient Assistance Program / Financial Advocacy Coordinator
Onco360
·
Full Time
·
2 months ago
Onco360
The Patient Advocacy Coordinator assists patients and families in securing financial resources for pharmacy co-pays through various assistance programs. They are responsible for navigating insurance benefits, managing patient data, and guiding patients through the application process.
Patient Assistance Program / Financial Advocacy Coordinator
Onco360
·
Full Time
·
2 months ago
Onco360
The coordinator assists patients and families in securing financial resources for pharmacy co-pays through nonprofit and manufacturer programs. They are responsible for navigating insurance benefits, managing patient data in CPR+, and guiding patients through the application process.
The pharmacy technician will create patient profiles, process orders from electronic queues, and manage incoming fax documents. Additionally, they will generate prescriptions for pharmacist verification and clarify patient demographic and clinical information.
The Pharmacy Technician will create patient profiles, process orders from electronic queues, and manage incoming documents. They are also responsible for generating prescriptions, clarifying patient information, and following up on outbound transfers.
The Inside Sales Representative will manage a designated territory through account management and direct telephone outreach to provide education and care coordination to oncology prescribers. They act as a single point of contact for referrals and collaborate with field sales partners to achieve sales goals and improve the prescriber experience.
The Medical AR Collections Specialist is responsible for managing medical billing, following up on unpaid claims, and researching denials for IV and oral therapies. They must ensure accurate claim processing, maintain detailed billing documentation, and meet company goals for cash collections and accounts receivable.
The specialist manages prior authorization requests and appeals while collaborating with healthcare providers and insurance carriers. They ensure accurate insurance benefit documentation and maintain compliance with all relevant laws and internal policies.
The Inside Sales Representative will manage a designated territory by providing education and care coordination to oncology prescribers. They will act as a single point of contact to evaluate referrals and ensure service level requirements are met through direct outreach.
The Customer Care Specialist manages customer care escalations, monitors workflow, and coordinates with sales teams and providers to resolve issues. They are responsible for addressing address exception reports and ensuring all customer problems are resolved within system databases.
The Customer Care Specialist manages customer care escalations, monitors email workflows, and coordinates with sales teams and providers to resolve issues. They are responsible for addressing address exception reports and ensuring all customer problems are resolved through system databases and appropriate communication.
The Customer Care Specialist manages customer care escalations, monitors email workflows, and addresses sales team issues. They also collaborate with functional areas to resolve problems and ensure accurate billing claim responses.
The Customer Care Specialist manages customer care escalations, works with the sales team to resolve issues, and handles address exception reports. They are responsible for coordinating with various functional areas to ensure customer problems are resolved efficiently within the pharmacy database systems.
The Customer Care Specialist manages customer care escalations, monitors email workflows, and addresses sales team issues. They also collaborate with functional areas to resolve customer problems and ensure accurate billing claim responses.
The Customer Care Specialist manages customer care escalations, monitors email workflows, and addresses sales team issues. They also collaborate with functional areas to resolve customer problems and ensure accurate billing and system database updates.
The Director of Patient Experience & Communications is responsible for developing and executing strategies to elevate the patient experience across all touchpoints. This role involves leading a team, analyzing patient feedback, and collaborating with departments to implement patient-centered solutions.
The Director of Patient Experience & Communications is responsible for developing and executing strategies to elevate the patient experience across all touchpoints. This role involves leading a team, analyzing patient feedback, and collaborating with departments to implement patient-centered solutions.
The Director of Patient Experience & Communications is responsible for developing and executing strategies to elevate the patient experience across all touchpoints. This role involves leading a team, analyzing patient feedback, and collaborating with departments to implement patient-centered solutions.
The Director of Patient Experience & Communications is responsible for developing and executing strategies to elevate the patient experience across all touchpoints. This role involves leading teams, analyzing patient feedback, and collaborating with departments to implement patient-centered solutions.
The Director of Patient Experience & Communications is responsible for developing and executing strategies to elevate the patient experience across all touchpoints. This role involves leading a team, analyzing patient feedback, and collaborating with departments to implement patient-centered solutions.
The Director of Patient Experience & Communications is responsible for developing and executing strategies to elevate the patient experience across all touchpoints. This role involves leading a team, analyzing patient feedback, and collaborating with departments to implement patient-centered solutions.
The Director of Patient Experience & Communications is responsible for developing and executing strategies to elevate the patient experience across all touchpoints. This role involves leading a team, analyzing patient feedback, and collaborating with departments to implement patient-centered solutions.
The Inside Sales Representative will manage a designated territory by providing education and care coordination to oncology prescribers. They act as a single point of contact for referrals and collaborate with outside sales to achieve performance and sales goals.
The Quality Nurse performs medical record audits and clinical assessments to ensure high-quality, safe patient care. They collaborate with internal teams to track quality results and develop training processes to improve patient outcomes.
The Inside Sales Representative will manage a designated territory by providing education and care coordination to oncology prescribers. They will act as a single point of contact for referrals and collaborate with outside sales to achieve performance goals.
The Quality Nurse performs medical record audits and clinical interventions to ensure high-quality, safe patient care. They collaborate with the Director to develop training processes and track quality results for continuous improvement.
The Inside Sales Representative will manage a designated territory by providing education and care coordination to oncology prescribers. They will act as a single point of contact to evaluate referrals and ensure service level requirements are met through direct outreach and account management.
The Inside Sales Representative will manage a designated territory by providing education and care coordination to oncology prescribers. They will act as a single point of contact for referrals and collaborate with field sales partners to achieve sales goals.
The Inside Sales Representative will manage a designated territory by providing education and care coordination to oncology prescribers. They act as a single point of contact for referrals and collaborate with outside sales to achieve performance and sales goals.
You will assist patients and healthcare providers via phone to coordinate medication refills and address inquiries. Additionally, you will manage insurance claim rejections and prior authorizations while serving as a primary point of contact.
You will assist healthcare providers and patients via phone to coordinate medication refills and answer inquiries. Additionally, you will manage insurance claim rejections and prior authorizations as a primary point of contact.
You will assist healthcare providers and patients via phone to coordinate medication refills and answer inquiries. Additionally, you will manage insurance claims, handle prior authorizations, and serve as a primary point of contact for patients and physicians.
Assist health care providers and patients by phone, answering questions and requests. Communicate with patients and physician office staff to coordinate medication refill deliveries.
As a member of the Inbound and Outbound Phone Support team, you will assist health care providers and patients by phone, answering questions and requests. You will also communicate with patients and physician office staff to coordinate medication refill deliveries.
Assist health care providers and patients by phone, answering questions and requests. Communicate with patients and physician office staff to coordinate medication refill deliveries.
The Customer Care Specialist manages the customer care escalations email workflow and works with the customer service manager to ensure all sales team escalations are addressed daily. They are also responsible for working exception reports, escalating issues to the proper personnel, and collaborating with other functional areas to resolve customer problems.
The Strategic Account Manager is primarily responsible for managing the ultra-narrow network limited distribution strategic partnerships with biopharma partners. Key duties include serving as the main contact, leading program launches, coordinating cross-functional teams, delivering performance reports, and ensuring billing accuracy and SLA compliance.
The Strategic Account Manager is primarily responsible for managing the company's ultra-narrow network limited distribution strategic partnerships with biopharma partners. Key duties include serving as the main contact, leading program launches, coordinating internal teams, delivering performance reviews, and ensuring billing accuracy and SLA compliance.
The Customer Care Specialist manages the customer care escalations email workflow and works with the manager to ensure all sales team escalations are addressed daily. They must also resolve customer problems by working with other functional areas and notifying appropriate parties of the resolution actions taken.
The Customer Care Specialist manages the customer care escalations email workflow and works with the manager to ensure all sales team escalations are addressed daily. They also work on address exception reports and escalate issues to the proper pharmacy director, sales team representative, or analytics team.
The specialist manages the customer care escalations email workflow and works with the customer service manager to ensure all sales team escalations are addressed daily. They must also work exception reports, report potential issues, and escalate problems to the proper pharmacy director, sales team representative, or analytics team.
The specialist manages the customer care escalations email workflow, addresses sales team escalations daily, and works with various functional areas to resolve customer problems using system databases. They must also report potential issues to management and handle assigned projects.
The specialist manages customer care escalations via email, works with the manager to address sales team escalations daily, and handles address exception reports from operations leadership. They must escalate issues to the proper director or team and collaborate with other functional areas to resolve customer problems.
The primary responsibility involves developing and managing a designated territory through account management and direct outreach to educate prescribers on Onco360 products and services, acting as a single point of contact for care coordination. This role includes achieving call expectations, identifying new business relationships, supporting sales escalations, and meticulously documenting all customer interactions in the CRM.
The IT Compliance Analyst is primarily responsible for collaborating with external and internal auditors to finalize all IT department audits, which includes maintaining and providing necessary compliance evidence. Key functions also involve conducting regular audits on IT systems, procedures, and user accounts to ensure adherence to regulatory compliance standards.
Patient Assistance Program / Financial Advocacy Coordinator
Onco360
·
Full Time
·
3 months ago
Onco360
The Advocacy Coordinator assists patients and/or families in accessing financial resources for pharmacy co-pays by navigating systems to find suitable assistance through Not for Profit Organizations and Manufacturer Programs. This involves aiding patients by explaining processes, assisting with application forms, and reviewing required documentation.
Patient Assistance Program / Financial Advocacy Coordinator
Onco360
·
Full Time
·
3 months ago
Onco360
The Patient Advocacy Coordinator is responsible for assisting patients and/or families in accessing financial resources for pharmacy co-pays by navigating systems to find suitable assistance through non-profit organizations and manufacturer programs. This involves explaining processes, aiding in application completion, and ensuring required documents are submitted.
Team members will assist healthcare providers and patients by phone, addressing questions and requests, and coordinating medication refill deliveries. They will also serve as the primary contact for calls and work with insurance companies regarding claim rejections and prior authorizations.
The IT Compliance Analyst is primarily responsible for collaborating with external and internal auditors to finalize all IT department audits, which includes maintaining and providing necessary compliance evidence. Essential functions also involve conducting regular audits on IT systems, procedures, and user accounts to ensure adherence to regulatory compliance.
The specialist will manage prior authorization requests and appeals with insurance carriers to ensure patients receive necessary medications. This involves receiving prescriptions, rectifying rejected claims, and conducting third-party authorization requests.
The role involves assisting healthcare providers and patients via phone by answering questions and coordinating medication refill deliveries. Responsibilities also include communicating with insurance companies regarding claim rejections and prior authorizations, serving as a primary contact for calls.
The Customer Care Specialist manages the customer care escalations email workflow and works with the customer service manager to ensure all sales team escalations are addressed daily. They must also resolve customer problems by working with other functional areas and notifying appropriate parties of the resolution actions taken.
Patient Assistance Program / Financial Advocacy Coordinator
Onco360
·
Full Time
·
3 months ago
Onco360
The Patient Advocacy Coordinator assists patients and/or families in accessing financial resources for pharmacy co-pays by navigating systems to find suitable assistance through Not for Profit Organizations and Manufacturer Programs. This involves explaining processes, aiding in application completion, and reviewing required documentation.
Patient Assistance Program / Financial Advocacy Coordinator
Onco360
·
Full Time
·
3 months ago
Onco360
The Patient Advocacy Coordinator is responsible for assisting patients and/or families in accessing financial resources for pharmacy co-pays by navigating systems to find suitable assistance through non-profit organizations and manufacturer programs. This involves explaining processes, assisting with applications, and reviewing required documentation to secure financial aid.
Team members will assist healthcare providers and patients by phone, addressing questions and requests, and coordinating medication refill deliveries. They will also serve as the primary contact for calls and work with insurance companies regarding rejected claims and prior authorizations.
The specialist manages customer care escalations via email, works with the manager to address sales team escalations daily, and handles address exception reports from operations leadership. They must escalate issues to the proper director or team and collaborate with other functional areas to resolve customer problems.
Team members will assist healthcare providers and patients by phone, addressing questions and coordinating medication refill deliveries. Responsibilities also include communicating with insurance companies regarding claim rejections and prior authorizations.
Patient Assistance Program / Financial Advocacy Coordinator
Onco360
·
Full Time
·
3 months ago
Onco360
The Patient Advocacy Coordinator is responsible for assisting patients and/or families in accessing financial resources for pharmacy co-pays by navigating systems to find suitable assistance through non-profit organizations and manufacturer programs. This involves explaining processes, aiding in application completion, and ensuring required documents are submitted.
Patient Assistance Program / Financial Advocacy Coordinator
Onco360
·
Full Time
·
3 months ago
Onco360
The Patient Advocacy Coordinator assists patients and/or families in accessing financial resources for pharmacy co-pays by navigating systems to find suitable assistance through Not for Profit Organizations and Manufacturer Programs. This involves aiding patients with application processes, explaining requirements, and striving for first call resolution.
The Customer Care Specialist manages the customer care escalations email workflow and works with the manager to ensure all sales team escalations are addressed daily. They must also work exception reports, escalate issues to the proper personnel, and collaborate with other functional areas to resolve customer problems.
Team members will assist healthcare providers and patients by phone, addressing questions and coordinating medication refill deliveries. Responsibilities also include communicating with insurance companies regarding claim rejections and prior authorizations, serving as a primary contact for calls.
The Quality Nurse ensures the organization provides quality patient care by leveraging relationships across teams, patients, and providers, participating in clinical and quality management activities like audits and medical record reviews. Major duties include performing chart audits, interacting with patients for counseling, tracking quality results for continuous improvement, and collaborating with the Director on auditing processes and training.
The specialist manages the customer care escalations email workflow and works with the customer service manager to ensure all sales team escalations are addressed daily. They must also work exception reports, report potential issues, and escalate problems to the proper pharmacy director, sales team representative, or analytics team.
Team members will assist healthcare providers and patients by phone, addressing questions and coordinating medication refill deliveries. They will also serve as the primary contact for calls and work with insurance companies regarding claim rejections and prior authorizations.
The primary responsibility involves developing and managing a designated territory using account management and direct telephone outreach to educate prescribers on Onco360 products and services, acting as a single point of contact for care coordination. This role also includes achieving call expectations, identifying new business relationships, supporting sales escalations, and meticulously documenting customer interactions in the CRM.
Patient Assistance Program / Financial Advocacy Coordinator
Onco360
·
Full Time
·
3 months ago
Onco360
The Patient Advocacy Coordinator is responsible for assisting patients and/or families in accessing financial resources for pharmacy co-pays by navigating systems to find suitable assistance through Not for Profit Organizations and Manufacturer Programs. This involves explaining processes, aiding in application completion, and ensuring first call resolution for securing financial assistance.
The primary responsibility involves developing and managing a designated territory using a balance of account management and direct telephone outreach to educate prescribers on Onco360 products and services. This role acts as a single point of contact, assisting prescribers with referrals and care coordination, often in collaboration with an outside sales representative.
The primary responsibility involves developing and managing a designated territory through account management and direct outreach to educate prescribers on Onco360 products and services, acting as a single point of contact for care coordination. This role also requires achieving call expectations, identifying new business relationships, supporting sales initiatives, and meticulously documenting all customer interactions in the CRM.
The primary responsibility is to develop and manage a designated territory using account management and direct telephone outreach to educate prescribers on Onco360 products and services, acting as a single point of contact for care coordination. This involves achieving call expectations, identifying new business relationships, supporting sales escalations, and meticulously documenting all customer interactions in the CRM.
Team members will assist healthcare providers and patients by phone, addressing questions and coordinating medication refill deliveries. They will also serve as the primary contact for calls and work with insurance companies regarding claim rejections and prior authorizations.
The Customer Care Specialist manages the customer care escalations email workflow and works with the customer service manager to ensure all sales team escalations are addressed daily. They are also responsible for working exception reports, escalating issues to the proper personnel, and collaborating with other functional areas to resolve customer problems.
Team members will assist healthcare providers and patients via phone by answering questions and coordinating medication refill deliveries. Responsibilities also include communicating with insurance companies regarding claim rejections and prior authorizations, serving as a primary contact for calls.
The role involves assisting healthcare providers and patients via phone by answering questions and coordinating medication refill deliveries. Responsibilities also include communicating with insurance companies regarding claim rejections and prior authorizations, serving as a primary contact for calls.
The Customer Care Specialist manages the customer care escalations email workflow and works with the manager to ensure all sales team escalations are addressed daily. They will also work on address exception reports and escalate issues to the proper pharmacy director, sales team representative, or analytics team.
The primary responsibility is to develop and manage a designated territory using account management and direct telephone outreach, focusing on educating prescribers about Onco360 products and services. This role acts as a single point of contact, assisting prescribers with referrals and care coordination, often in partnership with an outside sales representative.
The LDD Program Manager will support the development of new and existing aspects of assigned pharma program operations, leading operational meetings like quarterly business reviews, and developing project goals and execution timelines. Responsibilities also include assisting with implementing and executing new programs for existing pharma partners.
The primary responsibility involves developing and managing a designated territory through account management and direct outreach, focusing on educating prescribers about Onco360 products and services. This role acts as a single point of contact, assisting prescribers with referrals and care coordination, often in partnership with an outside sales representative.
The LDD Program Manager will support the development of new and existing aspects of assigned pharma program operations, leading operational meetings like quarterly business reviews, and developing project goals and execution timelines. This role also involves assisting with the implementation and execution of new programs for existing pharma partners.
The Strategic Account Manager is responsible for managing Onco360’s ultra-narrow network limited distribution strategic partnerships with biopharma partners. Key duties include serving as the primary contact, leading program launches, coordinating teams, delivering reviews, and ensuring billing accuracy.
The primary responsibility is developing and managing a designated territory through account management and direct telephone outreach to educate prescribers on all Onco360 products and services. This role acts as a single point of contact, assisting prescribers with referrals and care coordination, often in partnership with an outside sales representative.
The Strategic Account Manager is responsible for managing Onco360’s ultra-narrow network limited distribution strategic partnerships with biopharma partners. Key duties include serving as the primary contact, leading program launches, coordinating cross-functional teams, delivering performance reports, and ensuring billing accuracy and SLA compliance.
The LDD Program Manager will support the development of new and existing aspects of assigned pharma program operations, leading operational meetings like quarterly business reviews, and developing project goals and execution timelines. This role also involves assisting with the implementation and execution of new programs for existing pharma partners.
The primary responsibility involves developing and managing a designated territory using account management and direct telephone outreach to educate prescribers on Onco360 products and services. This role acts as a single point of contact, assisting prescribers with referrals and ensuring care coordination requirements are met, often in partnership with an outside sales representative.
