The intern will analyze how AI models surface information about Nylas and implement content optimizations to improve brand visibility across AI-powered search engines. They will also collaborate with the Product Marketing and Content teams to conduct competitive research and measure the impact of content improvements.
Build and modernize the Nylas Dashboard into an AI-native control plane for developers. This involves owning full-stack product surfaces, including frontend components, backend APIs, and data models across various communication products.
Own the growth strategy for a high-volume SMB customer portfolio by identifying expansion opportunities and increasing product adoption. Leverage data and AI tools to execute scalable engagement strategies that drive Net Revenue Retention and customer value.
Support and maintain go-to-market systems like HubSpot and Vitally to improve operational efficiency. Build and troubleshoot automated workflows and create reporting dashboards to provide visibility into key business metrics.
Drive the strategy and execution of AI-powered workflows and communication infrastructure within the Nylas product portfolio. Lead the end-to-end product lifecycle from discovery and technical trade-offs with engineering to GTM strategy and launch.
The Product Marketing Manager will own the development and execution of marketing strategies, focusing on customer insights, competitive intelligence, and customer enablement to drive adoption and revenue growth. Key duties include leading customer research, managing the Customer Advisory Board, creating case studies, and developing sales enablement materials.
