Product Manager

The Company

At Nylas, we specialize in making it easier for developers to add email, calendar, and contact management features into their applications. We provide APIs, which streamline the integration of these functionalities, ensuring they are secure and effective. This enables better, safer, and more reliable communication within apps.

Supporting over 100,000 developers and collaborating with more than 900 companies globally, Nylas plays a pivotal role in how digital communication tools are built and utilized. Our technology spans various sectors, from healthcare to education, simplifying the complex process of app development related to communications. By reducing the barriers in communication technology, we empower developers to innovate and enhance user interaction across platforms.

The Team

High Autonomy, High Impact

The Product team at Nylas doesn't just "manage" features, we operate with a founder’s mindset:

• high ownership

• fast execution

• strong judgment

• customer obsession

You’ll own outcomes end-to-end, from discovery through launch and iteration, working closely with Engineering, Design, Marketing, and leadership.

If you’re energized by ambiguity, experimentation, and building quickly, you’ll fit right in.

What You’ll Do

• Own and drive a key area of the Nylas product portfolio, aligning product strategy and execution with broader company goals around AI-powered workflows and communication infrastructure.

• Translate complex technical concepts and infrastructure into clear customer and business value, using strong product judgment to make confident bets in deeply technical domains.

• Partner closely with Engineering on product direction, technical trade-offs, requirements, and execution from discovery through launch.

• Work alongside Marketing to shape GTM strategy, positioning, and developer-facing narratives in a rapidly evolving AI landscape.

• Develop a deep understanding of how developers are building AI-powered applications today, where they’re getting stuck, and where Nylas can become a critical part of their stack.

• Lead discovery with developers and enterprise customers through betas, feedback loops, and continuous validation to ensure we’re solving meaningful market problems.

• Own the launch and documentation lifecycle, delivering high-quality releases and a best-in-class developer experience.

• Operate with high autonomy and urgency, moving quickly on low-risk opportunities while maintaining strong product judgment.

The Ideal Candidate Will

• Be deeply customer- and problem-oriented. You focus on understanding the underlying user problem before jumping to solutions, and your work reflects measurable outcomes, not just features shipped.

• Be genuinely curious about how AI is reshaping software development. You actively explore modern AI tools and concepts such as LLMs, agents, RAG, and embeddings, and can speak about them with depth and practicality.

• Have strong builder instincts and a bias toward action. You’re comfortable prototyping ideas, unblocking yourself, and using the right tools to move work forward without unnecessary handoffs.

• Have strong developer empathy. You understand how developers evaluate tools, make build-vs-buy decisions, and integrate third-party infrastructure into their products — especially in an AI-native world.

• Thrive in fast-moving environments with high ownership, ambiguity, and evolving priorities.

What You Must Bring

• 3+ years of product management experience working on technical products

• Experience collaborating closely with engineering teams on requirements, trade-offs, and technical risks

• Strong communication skills across technical and non-technical stakeholders

• Comfort operating with ambiguity and incomplete information

• Background in software engineering, technical product development, or demonstrated builder experience inside or outside of work

Bonus Points

• Experience shipping AI-powered features, workflows, or developer tools

• Experience taking products from 0 → 1 in either a professional or personal capacity

• Experience working with APIs, developer platforms, or infrastructure products

Interview Process

• Round 1 - The Intro: 30 minute discussion with the Hiring Manager

• Round 2 - The Deep Dive: Take home assignment to be followed by a 60 minute presentation with a panel

• Round 3- The Loop: A series of 45-minute chats with the team (max 3 hours) where we look for the "what, why, and how" behind your best work.

During the various discussions, candidates selected to meet with us are strongly encouraged to not only discuss their knowledge, skills, experience, and abilities but also to showcase examples of their current or previous work. We expect you to clearly outline the "what," "why," and "how" behind your contributions.

The estimated base salary range for this position is $120,000 - 160,000 CAD. Actual compensation will be determined based on individual qualifications, which are objectively assessed during the interview process. Factors influencing salary include knowledge, skills, experience, and abilities.

Nylas is registered as an employer in many, but not all, states/provinces. If you are not located in or able to work from a state/province where Nylas is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations.