Lead the technical product roadmap for smart home energy management, integrating home automation with grid sustainability and energy optimization. Drive the lifecycle of features that minimize carbon footprints and reduce costs for customers through intelligent load shifting and demand response.
NRG
19 Remote Job Openings at NRG
Analyze device telemetry and customer support data to identify product gaps and optimize the smart home ecosystem. Lead the development of internal AI tools to democratize data insights and inform long-term product roadmaps.
Implement and optimize AI-driven cybersecurity use cases and process automation. Define AI security standards and conduct security reviews for internal AI systems to ensure alignment with enterprise requirements.
Lead backend engineering teams to manage cloud services, APIs, and core infrastructure for smart home and energy platforms. Define the multi-year technical roadmap and ensure the reliability, scalability, and security of the platform.
Lead the strategic vision and technical roadmap for Vivint's core hardware portfolio and smart home ecosystem. Drive the integration of AI and machine learning to transform reactive hardware into proactive, predictive systems.
Lead the strategic vision and 3-year roadmap for AI experiences to transform smart home hardware into a proactive, intelligent ecosystem. Manage a team of Technical Product Managers to deliver high-value consumer features using ambient intelligence and predictive analytics.
Lead the strategy and technical roadmap for integrating third-party smart home devices into the Vivint ecosystem. Act as the primary technical interface for external partners while collaborating with internal engineering teams to ensure seamless interoperability.
Build and maintain the shared product-integrity layer for customer-facing AI systems, focusing on evaluation, observability, and safety infrastructure. Define reusable standards for AI quality and operational readiness across various AI products.
Build and maintain the model lifecycle, deployment, and observability infrastructure for various production AI features. Standardize operational workflows and create reusable platform patterns to improve the reliability and cost-efficiency of AI launches.
Lead the end-to-end customer setup strategy for all smart home hardware devices to ensure a simple and reliable onboarding experience. Drive cross-functional delivery across engineering, design, and sales to improve installation efficiency and customer satisfaction.
Own the end-to-end device connectivity strategy and roadmap to ensure reliable network performance across the product ecosystem. Lead cross-functional teams to improve connection success, reliability, and recovery for smart home devices.
Design and build personalization, recommendation, and ranking systems to enhance Vivint AI experiences for households. Partner with AI Platform teams to integrate short-term context and long-term memory while monitoring production systems for latency and reliability.
The Manager of Change Management is responsible for leading the OCM practice in Canada by implementing PROSCI-based methodologies across PMO initiatives. This includes managing the end-to-end change lifecycle, from impact assessments and leadership alignment to training and sustainment.
Lead and grow a high-performing organization of firmware and embedded Linux engineers to power Vivint's smart home device portfolio. Own the multi-year technical roadmap, architectural standards, and security protocols for embedded software platforms.
Build reusable agentic platform capabilities, including orchestration, memory, and RAG systems for smart-home experiences. Develop safety gates, evaluation patterns, and partner with cross-functional teams to productionize AI agents.
Design and build conversational and audio AI experiences for smart home systems using STT, TTS, and LLMs. Develop evaluation frameworks and integrate audio intelligence with agentic tools and smart-home context.
Lead the strategy for video-language understanding and temporal reasoning to improve camera intelligence and customer trust. Develop and deploy production-ready AI systems for video summarization, search, and event reasoning across cloud and edge architectures.
Operate and optimize AI-enabled contact center solutions, including virtual agents and real-time agent assistance. Monitor performance metrics and execute continuous improvement initiatives to enhance customer and agent experiences.
Lead the operation, stabilization, and continuous improvement of AI-enabled capabilities within Customer Care to ensure reliability and scalability. Manage a team of AI Solutions Analysts while acting as the operational owner for AI enablement and integration across cross-functional teams.
