Drive expansion into the residential new construction market and adjacent industry partnerships by managing the partnership pipeline and developing new channel strategies. Establish Vivint as an essential provider for home builders and retailers through the integration of standalone and platform products.
NRG
8 Remote Job Openings at NRG
Drive expansion into the residential new construction market and adjacent industry partnerships by managing the partnership pipeline. Develop and execute go-to-market strategies to position smart home products for home builders, retailers, and trade partners.
The Credit Specialist manages credit risk, account reviews, and policy execution to minimize bad debt exposure. This role collaborates with Collections, Finance, and Risk teams to monitor high-risk accounts and ensure consistent policy application.
The Operations Analyst is responsible for maintaining and optimizing product and billing configurations for over 480,000 service locations. They collaborate cross-functionally to implement new commodity offerings and resolve complex billing issues to ensure accurate revenue recognition.
Drive cross-functional marketing projects, campaign measurement, and process improvements to optimize operational efficiency. Lead the execution of promotional experiences and integrate AI and automation tools into marketing workflows.
Responsible for enabling product teams by managing tooling, roadmap visibility, and performance reporting frameworks. Partners with cross-functional stakeholders to improve efficiency and scalability in product delivery through data-driven decision making.
Lead the operation, stabilization, and continuous improvement of AI-enabled capabilities within Customer Care to ensure reliability and scalability. Manage a team of AI Solutions Analysts while acting as the operational owner for AI enablement and integration across cross-functional teams.
Operate and optimize AI-enabled contact center solutions, including virtual agents and real-time agent assistance. Monitor performance metrics and execute continuous improvement initiatives to enhance customer and agent experiences.
