You will lead the Solutions Architecture function by managing complex customer integrations, driving growth, and aligning product roadmaps with business goals. Additionally, you will build and mentor a high-performing team while partnering with Sales and Product teams to execute go-to-market initiatives.
You will own the post-sales journey for a book of EMEA customers, managing onboarding, adoption, renewals, and upsells. You will also serve as a technical point of contact, guiding integration teams through API documentation and troubleshooting.
You will own the full lifecycle of enterprise customer relationships, including implementation, adoption, renewals, and expansion. You will also act as a technical point of contact, mapping customer organizations for growth and working closely with Sales to identify new opportunities.
The role involves architecting technical solutions using an API-first platform to align with client objectives and regulatory requirements. Additionally, the engineer provides L2 technical support and collaborates with cross-functional teams to ensure scalable regulatory compliance.
You will own early-stage prospect engagement and build a scalable outbound sales motion to drive pipeline growth. This involves qualifying opportunities, managing target accounts, and representing the company at industry events.
The Sales Director will drive outbound and inbound sales within the US and LATAM markets, owning the full sales cycle from prospecting to closing. They will build trust with C-level executives and partner with various teams to ensure customer success and product feedback.
