Coordinate and facilitate the configuration and launch of SaaS tools for new clients to ensure successful onboarding. Manage multiple concurrent projects, conduct software training, and advise on best practices for deployment and adoption.
NAVIGATE360 LLC
6 Remote Job Openings at NAVIGATE360 LLC
Set the long-term vision and multi-year strategy for a major product domain within the NavigateOne platform. Drive business outcomes including ARR growth and retention while leading AI and data initiatives to improve school safety.
Serve as the primary point of contact for high-volume transactional customer support requests via inbound calls. Coordinate customer follow-ups and maintain accurate records in Salesforce to ensure timely resolution of inquiries.
Lead the technical migration of a safety-critical platform from legacy VB.NET Web Forms to modern ASP.NET Core. Manage a team of engineers through agile execution, code reviews, and architectural guidance while contributing hands-on development.
The Sales Development Representative is responsible for engaging and establishing rapport with prospects, expanding the client base through outbound calling, and qualifying leads by asking relevant questions. This role involves coordinating appointments, capturing data in Salesforce and SalesLoft, and meeting monthly quotas for booked meetings and opportunities created.
The role involves defining and implementing scalable technical solutions, promoting coding standards, and proactively addressing technical debt while mentoring developers of varying experience levels. Responsibilities also include co-leading Scrum ceremonies, overseeing releases, collaborating on architecture, and serving as the primary technical escalation point for complex problems.
