Coordinate multiple client onboarding projects, configure Navigate360 SaaS solutions, and manage launch timelines, integrations, and customer progress. Train client users, advise on deployment and adoption best practices, maintain launch records, and ensure customer expectations and requests are addressed.
The District Success Manager serves as the primary post-sale relationship owner, responsible for driving product adoption, ensuring customer retention, and managing renewals. They also identify and close expansion opportunities through upsell and cross-sell strategies to meet revenue targets.
Develop and execute a territory strategy to prospect K-12 organizations, acquire new customers, present Navigate360 solutions, and close profitable sales. Maintain accurate Salesforce pipeline forecasts, collaborate with internal teams on customer handoffs, and engage prospects throughout the sales cycle.
