E-Mail-Kundenservice (m/w/d) – Remote, Teilzeit
You will handle customer inquiries via email for online shops and sales platforms. This includes using response templates and providing solutions for technical product questions.
You will handle customer inquiries via email for online shops and sales platforms. This includes using response templates and providing solutions for technical product questions.
Perform cold calling to German companies with up to 49 employees to schedule appointments for state-funded training programs. Manage lead generation and maintain high-quality appointment booking standards.
The role involves operational support for an e-commerce brand on Amazon, including account management and customer support. Responsibilities also include inventory management, vendor communication, and the maintenance of PPC campaigns.
The specialist will manage daily operations on Amazon US, including product and price monitoring, inventory management, and FBA shipment planning. They will also handle supplier procurement and maintain data accuracy within the internal system, Octuno.
The employee will support the sales team by handling supplier inquiries, calculating prices, and preparing customer offers. Additionally, they will manage order documentation, handle incoming calls, and maintain customer and supplier data in the system.
The role involves providing administrative support to an insurance brokerage, including managing customer inquiries and processing offers. Responsibilities also include maintaining CRM data, managing email correspondence, and coordinating calendars and appointments.
The role involves processing incoming invoices, managing bank transactions, and performing account reconciliations. Additionally, the candidate will handle rental accounting, loan repayment tracking, and cost center allocations within the DATEV system.
The employee will handle customer inquiries via email, Shopify, and Amazon while supporting customers with product, order, and delivery questions. Additionally, they will manage complaints and returns while communicating with warehouse staff and documenting customer cases.
Conduct cold calls to potential B2B clients to identify needs and gauge interest in advertising products. Document all call results and relevant contact information accurately within the company's CRM system.
Conduct B2B cold calls to generate new business contacts for MyTalent and schedule consultation appointments. Make at least 30 call attempts per hour, lead the conversations, and document the results.
You will be responsible for contacting decision-makers in the SME sector to qualify leads and schedule appointments for the sales team. Additionally, you will maintain the CRM system and perform consistent follow-ups to ensure successful appointment conversion.
The role involves conducting cold calls to potential customers based on provided contact lists to qualify leads. You will be responsible for scheduling qualified appointments and documenting all sales activities systematically.
The Head of Support is responsible for the operational management of the customer support team in an e-commerce environment. Key tasks include coordinating staff, optimizing support processes, and handling complex customer inquiries and warranty claims.
Maintain and improve the Shopify store, including products, pages, apps, landing pages, and sales campaigns, and configure support-system macros, views, and automations. Coordinate order routing, inventory, and returns, monitor daily orders and exceptions, and adapt and export graphic files in Photoshop.
The role involves providing customer support across various channels including phone, email, and WhatsApp. Responsibilities also include managing tickets via Freshdesk and responding to comments and reviews on social media platforms.
The specialist will identify and engage high-quality candidates for banking and finance roles using advanced sourcing strategies and AI tools. Responsibilities include managing talent pools, conducting initial candidate outreach, and coordinating interview processes.
The role involves conducting cold calls to hospitals and nursing homes to identify staffing needs. You will be responsible for offering suitable candidates to fill these vacancies.
The role involves lead generation and client acquisition through channels like LinkedIn and email campaigns. Responsibilities also include scheduling appointments, conducting initial outreach, and preparing meeting materials and proposals.
The role involves performing telesales activities for IT services. You will be responsible for reaching out to potential clients to promote and sell IT solutions.
The role involves conducting cold calls to potential B2B clients to schedule video call appointments for sales teams. You will be responsible for lead generation and administrative tasks to support sales campaigns.
Provide inbound telephone customer support for guests outside of standard office hours. Assist guests with check-in procedures and general inquiries.
The role involves managing customer inquiries via email and a ticketing system, including handling orders, shipping, and product-related questions. You will also be responsible for resolving complaints and collaborating with the internal team via Slack.
The role involves providing customer support for a German e-commerce company specializing in water filtration products. Additionally, the employee will manage Amazon accounts and oversee supply chain operations.
The role involves creating content for social media platforms like LinkedIn and Facebook for a B2B IT company. Additionally, the candidate will handle graphic design tasks, web design using WordPress/Divi, and SEO/GEO optimization.
The role involves managing and developing social media presence, creating engaging content, and supporting various marketing campaigns. Additionally, the specialist will assist in process optimization and contribute creative ideas for brand growth.
The role involves providing written customer support via email and messenger platforms. You will be responsible for handling customer inquiries efficiently within a flexible schedule.
The role involves performing accounting tasks and administrative duties. You will be responsible for managing financial records using Datev software.