The representative serves as the frontline image of MTM Health, primarily handling 60-80 inbound calls daily from members, clients, and facilities. Responsibilities include managing tasks of increasing complexity to remove barriers to healthcare access.
MTM Transit
7 Remote Job Openings at MTM Transit
Act as the frontline representative handling 60-80 inbound calls daily from members, clients, and facilities. Manage tasks of increasing complexity to remove barriers to healthcare access and improve passenger care.
Serve as the frontline representative handling 60-80 inbound calls daily from members, clients, and facilities. Manage tasks of increasing complexity to remove barriers to healthcare access and improve passenger care.
The Program Director collaborates with operations and transportation providers to ensure cost-effective delivery of services while maintaining contract compliance. They act as the primary liaison between the client and internal departments to manage expectations and resolve service issues.
The Vendor Account Manager is responsible for maintaining high operational standards and satisfaction for transportation providers within a specific geographic area. This includes managing day-to-day interactions, handling escalations, and conducting compliance audits and performance evaluations.
Serve as the frontline representative handling 60-80 inbound calls daily from members, clients, and facilities. Manage a variety of tasks to assist passengers and remove barriers to healthcare access.
The Vendor Account Manager is responsible for maintaining high operational standards and building strong relationships with transportation providers within a specific geographic area. Key duties include conducting performance evaluations, managing service escalations, performing site audits, and utilizing data to drive operational improvements.
