Modern Technology Solutions Inc

Responsible for the configuration, maintenance, and optimization of the Microsoft Dynamics 365 platform, specifically focusing on Marketing and Customer Insights Journeys. The role involves customizing entities and workflows while integrating systems using Power Platform tools and Power BI.

The specialist will configure, install, and troubleshoot government software and hardware at customer sites or remotely. They are also responsible for training customers on software functions and documenting work through detailed weekly reports.