Mercy Health BSMH

The role coordinates clinical value analysis processes to reduce variation in product selection and costs while ensuring high-quality patient care. It involves managing project timelines, monitoring KPIs, and collaborating with leadership to implement expense management initiatives.

Coordinates the acceptance and throughput of behavioral health patients for inpatient admission within a call center environment. Acts as a liaison between referring facilities and providers to ensure timely access to the appropriate level of care.

The RN Triage Specialist provides telephonic triage to assist callers in determining the most appropriate level of care needed. This role includes care coordination, documentation in EMR, and participation in process improvement.