The analyst handles customer inquiries through a ticketing system to resolve technical issues and maximize product outcomes. They also collaborate with engineering teams to root cause problems and maintain training materials for the platform.
The CSS Support Engineer serves as a technical liaison for users of the Palantir Foundry platform, providing guidance and troubleshooting assistance. They also collaborate with product engineers to diagnose bugs, improve platform stability, and contribute to core documentation.
The Reliability Engineer will manage mission-critical incidents, diagnose system issues, and proactively prevent field failures. They will also collaborate with stakeholders to automate workflows and enhance the scalability and reliability of data platforms.
