Luminovo

The role focuses on managing product knowledge flow via the Help Center, FinAI chatbot, and LumiAcademy to enable both customers and internal teams. Key duties include owning Intercom as the primary support platform and collaborating across Sales, CS, and Product teams to drive feature adoption.

The role involves maintaining and evolving the supplier login and business portal while refactoring merger tools. As a product engineer, you will participate in customer calls and help shape pragmatic solutions to create user value.

Lead the North American partnership strategy by building and activating an ambassador network of industry experts and equipment vendors. Drive revenue growth by sourcing and closing agreements with PCB manufacturers and electronics distributors.