Lead the EMEA partnerships program by managing and expanding the ambassador network and securing new supplier partnerships. Own the full commercial cycle from initial outreach and signing agreements to driving long-term revenue and ARR impact.
Luminovo
6 Remote Job Openings at Luminovo
Manage a portfolio of mid-size and enterprise accounts through the entire lifecycle, including onboarding, adoption, and renewals. Drive net revenue retention and translate customer feedback into actionable insights for product and engineering teams.
The role involves conducting technical demos and building ROI cases during the pre-sales process to support Account Executives. Additionally, the engineer owns the initial customer onboarding phase, focusing on configuration, training, and accelerating time-to-value.
The role involves conducting technical demos and building ROI cases during the pre-sales phase to support Account Executives. Additionally, the engineer owns the initial customer onboarding process, including configuration and training to ensure fast time-to-value.
The role focuses on managing product knowledge flow via the Help Center, FinAI chatbot, and LumiAcademy to enable both customers and internal teams. Key duties include owning Intercom as the primary support platform and collaborating across Sales, CS, and Product teams to drive feature adoption.
Lead the North American partnership strategy by building and activating an ambassador network of industry experts and equipment vendors. Drive revenue growth by sourcing and closing agreements with PCB manufacturers and electronics distributors.
