The Support Operations Manager will own the systems, processes, and data that power global customer support, including BPO management and AI-powered automation. They will partner with cross-functional teams to design efficient workflows, manage capacity planning, and drive operational improvements.
You will build and maintain end-to-end analytics surfaces and AI-powered insights for creators, managing the full data path from instrumentation to API exposure. You will also collaborate with product, design, and data teams to define metrics and improve system reliability and observability.
The engineer will optimize payment platforms for efficiency, security, and performance while collaborating with cross-functional teams. Responsibilities include improving recurring payment reliability, reducing latency, and maintaining robust security measures against fraud.
You will own the strategy and multi-quarter roadmap for Linktree's third-party integrations and partner surfaces. You will collaborate with engineering, design, and partnerships teams to build and optimize integrations that drive creator value and platform growth.
Lead Linktree’s product marketing strategy for its monetization ecosystem, including positioning, pricing, packaging, and go-to-market plans for subscriptions and other revenue products. Partner with senior leaders and cross-functional teams to shape monetization decisions, improve in-product upgrade experiences, and establish scalable frameworks for launches and ongoing optimization.
You will define and lead the long-term monetization strategy, including pricing, packaging, and go-to-market initiatives for Linktree's paid products. You will also partner with cross-functional teams to shape in-product experiences and drive revenue growth through strategic campaigns.
You will design, build, and maintain full-stack features and third-party integrations within the Linkapps system. You will also collaborate with product and design teams to ensure technical feasibility and improve cloud infrastructure performance.
You will manage a portfolio of YouTube creators to help them maximize their use of Linktree for audience growth and monetization. Additionally, you will gather creator feedback to inform product development and cross-functional strategy.
You will own the product-led acquisition strategy to drive new user growth and optimize the entire profile-to-signup journey. You will also lead high-velocity experimentation and partner with cross-functional teams to build scalable growth loops.
The FP&A Manager will own financial planning, management accounts, and headcount modelling while partnering with cross-functional leaders to drive strategic decision-making. They will also lead budget and reforecast cycles, improve financial reporting processes, and support investor and board reporting.
Own a core product surface end-to-end, from problem framing to shipping high-craft work. Lead through influence to raise the quality bar and design standards across the team.
The role involves defining the positioning, narrative, and go-to-market strategy for Linktree's business products to drive acquisition and conversion. You will act as the strategic authority on the business segment, collaborating with product and growth teams to shape the roadmap and business value.
Build and iterate on experiments and systems to drive user activation, engagement, and retention. Collaborate with product, design, and data partners to translate growth opportunities into a technical roadmap.
