Kuali

Director, Professional Services

Kuali · Full Time · 2 months ago

Kuali

🌎 United States ⭐ 10+ yrs exp 💼 Others

The Director of Professional Services will own the services P&L, manage delivery teams, and oversee the migration of customers to the Kuali Unified Platform. They will also establish delivery standards, optimize resource allocation, and integrate AI-assisted tooling into the service delivery model.

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Director, Customer Success Management

Kuali · Full Time · 2 months ago

Kuali

🌎 United States ⭐ 10+ yrs exp 💼 Sales

The Director of Customer Success Management will lead and develop a team of CSMs while managing a portfolio of strategic accounts. They are responsible for owning GRR and NRR performance and building scalable systems for account engagement and health monitoring.

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Customer Support Specialist

Kuali · Full Time · 3 months ago

Kuali

🌎 Worldwide ⭐ 2-5 yrs exp 💼 Support

The specialist will respond to incoming support tickets within SLA timeframes, manage issue prioritization based on severity and impact, and thoroughly investigate customer questions or issues to provide timely resolutions. They must also document findings and share customer feedback with the team to improve the product.

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Senior Software Engineer (Remote Contractor, Brazil)

Kuali · Full Time · 3 months ago

Kuali

🌎 Brazil ⭐ 2-5 yrs exp 💼 Software Development

The role involves owning, architecting, and building the next generation of an enterprise SaaS platform for the higher education industry, collaborating closely with other engineers, product managers, designers, and leaders.

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Software Engineering Manager

Kuali · Full Time · 3 months ago

Kuali

🌎 Worldwide ⭐ 5-10 yrs exp 💼 Others

The manager will lead and coach engineers through hiring, mentoring, and development, while driving execution by planning and delivering work iteratively, translating goals into milestones, and removing blockers. They will also partner cross-functionally with Product on discovery, requirements, and delivery, and guide technical direction as needed.

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Senior Software Engineer - Data Migrations (Remote Contractor, Brazil)

Kuali · Full Time · 3 months ago

Kuali

🌎 Brazil ⭐ 2-5 yrs exp 💼 Software Development

The role involves designing and building internal tooling using Node.js and Postgres to power large-scale data migrations between product versions, focusing on creating safe, observable, and repeatable frameworks for moving customer data. Responsibilities include handling both relational and schema-less data transformations, implementing robust observability, and ensuring migrations are idempotent and safely replayable.

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Product Manager

Kuali · Full Time · 3 months ago

Kuali

🌎 United States ⭐ 2-5 yrs exp 💼 Product

The Product Manager will be responsible for developing a deep understanding of customer needs and workflows to inform product strategy, design, and development. This includes defining, planning, and prioritizing features while leading design and development teams to deliver iterative value.

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Account Executive

Kuali · Full Time · 3 months ago

Kuali

🌎 Worldwide ⭐ 2-5 yrs exp 💼 Sales

The Account Executive will be responsible for forecasting and achieving individual revenue goals while managing their book of business to generate new and expansion opportunities. This role involves representing the Kuali brand, discovering institutional needs, tailoring solutions, and navigating higher education procurement processes.

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Market Research Intern

Kuali · Internship · 3 months ago

Kuali

🌎 Worldwide ⭐ 0-2 yrs exp 💼 Marketing

The intern will conduct short phone surveys with higher education staff and administrators to gather insights on enterprise software usage, user sentiment, and vendor contract renewal timelines. Responsibilities also include recording and transcribing calls using Fathom and submitting completed responses via internal data collection tools.

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Accessibility Front End Engineer (Remote Contractor, Brazil)

Kuali · Full Time · 3 months ago

Kuali

🌎 Brazil ⭐ 2-5 yrs exp 💼 Software Development

The engineer will tackle accessibility issues for the platform’s UI to ensure compliance with WCAG standards and improve overall usability, collaborating closely with the accessibility architect and designers. Success in this role is measured by the results delivered and the impact created, emphasizing a results-driven approach.

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