Journal Technologies

Junior Software Implementation Specialist

Journal Technologies · Full Time · 14 hours ago

Journal Technologies

🌎 United States 💵 $55000 - $70000 per year ⭐ 0-2 yrs exp 💼 Others

The Software Implementation Specialist is responsible for configuring case management software, including forms, workflows, and business rules. They also conduct client training, provide go-live assistance, and manage project tasks within a Scrum team.

sql customer-service agile communication jira training windows

APPLY

Program Manager

Journal Technologies · Full Time · 16 hours ago

Journal Technologies

🌎 United States 💵 $136K - $145K per year ⭐ 5-10 yrs exp 💼 Product

The Program Manager is responsible for overseeing end-to-end software implementation projects and leading a team of project managers and specialists. They must monitor project progress, manage client relationships, and ensure adherence to quality standards and contractual obligations.

project-management client-relationships agile communication jira training

APPLY

Intermediate Technical Support Analyst

Journal Technologies · Full Time · 20 hours ago

Journal Technologies

🌎 United States 💵 $55000 - $72000 per year ⭐ 2-5 yrs exp 💼 Support

The analyst will respond to customer support requests via multiple channels and troubleshoot complex software issues using established methods. They will also collaborate with internal teams to resolve escalated tickets and contribute to ongoing process improvements.

sql java technical-support agile communication reporting customer-support training critical-thinking documentation scripting

APPLY

Head of Operations, Supervision

Journal Technologies · Full Time · 19 days ago

Journal Technologies

🌎 Canada, United States ⭐ 10+ yrs exp 💼 Others

Provide strategic leadership and overall accountability for the Supervision Business Unit, driving growth, profitability, and customer satisfaction. Lead cross-functional teams across Sales, Product, and Customer Engagement to align with the company's vision and operational goals.

agile leadership organization product-strategy business-strategy

APPLY

Head of Operations, Prosecutor

Journal Technologies · Full Time · 19 days ago

Journal Technologies

🌎 Canada, United States 💵 $160K - $200K per year ⭐ 10+ yrs exp 💼 Legal

Provide strategic leadership and overall accountability for the Prosecutor Business Unit, driving growth, profitability, and operational performance. Lead cross-functional teams across Sales, Product, and Customer Engagement to deliver exceptional outcomes for court systems.

agile leadership organization product-strategy business-strategy

APPLY

Head of Operations, Courts

Journal Technologies · Full Time · 19 days ago

Journal Technologies

🌎 Canada, United States 💵 $160K - $200K per year ⭐ 10+ yrs exp 💼 Others

The Head of Operations will provide strategic leadership for the Courts Business Unit, overseeing profitability, revenue growth, and operational performance. This role involves leading cross-functional teams across Sales, Product, and Customer Engagement to deliver exceptional outcomes for court customers.

agile leadership organization product-strategy business-strategy

APPLY

Head of Operations, Defender

Journal Technologies · Full Time · 19 days ago

Journal Technologies

🌎 Canada, United States 💵 $160K - $200K per year ⭐ 10+ yrs exp 💼 Others

The Head of Operations provides strategic leadership and overall accountability for the Defender Business Unit, driving growth and profitability. This role leads cross-functional teams across Sales, Product, and Customer Engagement to deliver exceptional outcomes for court systems.

agile leadership organization product-strategy business-strategy

APPLY

Senior Software Implementation Specialist

Journal Technologies · Full Time · 2 months ago

Journal Technologies

🌎 Canada, United States 💵 $85000 - $100K per year ⭐ 10+ yrs exp 💼 Others

Lead the technical implementation of eCourt software solutions, including configuration, customization, and data conversion. Act as the primary technical representative for clients to ensure successful software rollouts and system optimization.

APPLY