The Project Engineer is responsible for implementing key technology projects and optimizing IT system performance to meet client requirements. They will also foster team collaboration and provide proactive problem-solving to ensure high-quality project delivery.
The technician will provide remote IT support for workstations, printers, and business applications while maintaining high service standards. Responsibilities include resolving technical issues, performing basic network and server administration, and participating in an on-call rotation.
The Project Manager leads client-facing technology projects including migrations, infrastructure refreshes, and cybersecurity deployments within an MSP environment. They are responsible for managing project scope, timelines, and resources while ensuring clear communication between technical teams and clients.
The Senior Cybersecurity Compliance Consultant serves as a vCISO for a portfolio of clients, managing cybersecurity strategy, regulatory compliance, and risk assessments. They are responsible for leading CMMC readiness engagements, overseeing security program delivery, and maintaining strong client relationships.
The Network Administrator will provide onsite and remote IT support, resolving complex technical issues across workstations, servers, and networking infrastructure. They will also act as an escalation point for technicians and participate in an on-call rotation for after-hours support.
The technician will provide remote IT support by resolving workstation, printer, and business application issues for clients. They will also participate in an on-call rotation to ensure after-hours and weekend technical assistance.
The System Administrator will provide remote IT support, resolving workstation, server, and networking issues for clients. They will also participate in an on-call rotation to ensure continuous technical assistance for both onsite and remote operations.
The role involves transitioning from inside sales and telemarketing to an outside sales position focused on B2B technology solutions. Responsibilities include setting appointments, managing client interactions, and closing business deals for managed services, fiber, and VoIP products.
The Centralized Services Engineer manages and optimizes internal and client-facing IT infrastructure, focusing on cloud systems, automation, and backup solutions. They serve as a critical escalation point for helpdesk issues and oversee user onboarding and offboarding processes.
The Network Administrator will provide remote IT support, resolving complex technical issues across workstations, servers, and networking infrastructure. They will also act as an escalation point for technicians and participate in an on-call rotation for after-hours support.
The Network Administrator manages technical escalations, drives automation to reduce operational noise, and ensures high-quality proactive service delivery. This role also involves mentoring technicians, maintaining technical documentation, and collaborating with management to align technical initiatives with business goals.
The Service Coordinator manages the flow of work in the Service Department by triaging tickets and scheduling technical resources. They act as the primary point of contact for clients via phone and email to ensure timely issue resolution.
The Client Account Manager is responsible for nurturing client relationships, ensuring service satisfaction, and acting as the primary point of contact for inquiries and support. They also manage project timelines, facilitate internal communication, and drive revenue growth through upselling and strategic business reviews.
The Centralized Services Engineer ensures seamless operation and optimization of IT environments while acting as an escalation point for complex issues. Responsibilities include managing backup infrastructure and overseeing user onboarding and offboarding processes.
