The role involves performing proactive system maintenance, patch management, and vulnerability remediation to ensure stability. It also requires reactive support by responding to urgent technical tickets and client calls across a 24/7 coverage model.
The technician will provide onsite and remote IT support, resolving workstation, printer, and application issues. They will also participate in an on-call rotation to ensure after-hours and weekend coverage for clients.
The Project Engineer II is responsible for planning, implementing, and delivering technology solutions while managing infrastructure and Microsoft security-focused projects. They collaborate with internal teams and clients to ensure high-quality project execution and accurate technical documentation.
The Service Coordinator manages the flow of work in the Service Department by handling tickets, scheduling technical resources, and ensuring timely completion of tasks. They act as the primary point of contact for clients via phone and email while maintaining accurate documentation in the ticketing system.
The Senior Cybersecurity Compliance Consultant serves as a vCISO for a portfolio of clients, managing cybersecurity strategy, regulatory compliance, and risk assessments. They are responsible for leading CMMC readiness engagements, overseeing security program delivery, and maintaining strong client relationships.
The technician will provide remote IT support by resolving workstation, printer, and business application issues for clients. They will also participate in an on-call rotation to ensure after-hours and weekend technical assistance.
The Network Administrator will provide onsite and remote IT support, resolving complex technical issues across workstations, servers, and networking infrastructure. They will also act as an escalation point for technicians and participate in an on-call rotation for after-hours support.
The Project Engineer is responsible for implementing technology projects, optimizing IT system performance, and ensuring client requirements are met. They will collaborate with remote teams to deliver solutions while maintaining high standards of system reliability and client satisfaction.
The System Administrator will provide remote IT support, resolving workstation, server, and networking issues for clients. They will also participate in an on-call rotation to ensure continuous technical assistance for both onsite and remote operations.
The role involves transitioning from inside sales and telemarketing to an outside sales position focused on B2B technology solutions. Responsibilities include setting appointments, managing client interactions, and closing business deals for managed services, fiber, and VoIP products.
The Centralized Services Engineer manages and optimizes internal and client-facing IT infrastructure, focusing on cloud systems, automation, and backup solutions. They serve as a critical escalation point for helpdesk issues and oversee user onboarding and offboarding processes.
The Network Administrator will provide remote IT support, resolving complex technical issues across workstations, servers, and networking infrastructure. They will also act as an escalation point for technicians and participate in an on-call rotation for after-hours support.
The Network Administrator manages technical escalations, drives automation to reduce operational noise, and ensures high-quality proactive service delivery. This role also involves mentoring technicians, maintaining technical documentation, and collaborating with management to align technical initiatives with business goals.
The Service Coordinator manages the flow of work through the Service Department by handling tickets, scheduling technical resources, and ensuring client satisfaction. They are responsible for triaging incoming requests, auditing completed tickets, and maintaining accurate documentation within the ticketing system.
The technician will provide remote IT support for workstations, printers, and business applications while managing basic server and networking issues. They are also responsible for answering incoming client calls and participating in an on-call rotation for after-hours support.
Develop visually compelling digital and print marketing materials while maintaining brand consistency across all platforms. Incorporate AI tools into the design workflow to create assets for social media, blogs, and internal communications.
The role involves identifying and helping companies resolve technology issues related to servers, backups, and disaster recovery through B2B transactions. Responsibilities progress from inside sales and appointment setting to meeting clients and closing business deals.
The Service Coordinator manages the flow of work in the Service Department by triaging tickets and scheduling technical resources. They act as the primary point of contact for clients via phone and email to ensure timely issue resolution.
The Client Account Manager is responsible for nurturing client relationships, ensuring service satisfaction, and acting as the primary point of contact for inquiries and support. They also manage project timelines, facilitate internal communication, and drive revenue growth through upselling and strategic business reviews.
The Project Manager will coordinate internal resources and third parties to ensure excellent project execution and collaboration. They will create and maintain comprehensive project documentation while managing changes in project scope, schedule, and costs.
The Centralized Services Engineer ensures seamless operation and optimization of IT environments while acting as an escalation point for complex issues. Responsibilities include managing backup infrastructure and overseeing user onboarding and offboarding processes.
