Act as the primary point of contact for families, providing updates and guidance throughout the study abroad application process. Collaborate with internal teams to ensure service quality and align student roadmaps with family needs.
Lead the management, training, and quality assurance of the application counseling network to improve student outcomes. Drive operational efficiency and manage high-stakes escalations for high-net-worth families.
Act as the primary point of contact for families to ensure a smooth study abroad journey through consistent communication and emotional support. Coordinate with internal advisors and mentors to align service delivery with family needs and track key performance indicators to mitigate risks.
Provide one-on-one counseling to students to build their extracurricular profiles and edit their application essays. Collaborate with a team of counselors and mentors to support student progress through remote meetings.
Provide long-term strategic guidance and mentorship to students navigating U.S. college and graduate admissions. Responsibilities include editing essays, strengthening extracurricular profiles, and managing a flexible caseload of students and families.
The Family Success Manager acts as the primary point of contact for families, providing ongoing support and guidance throughout the student's study abroad journey. They also collaborate with internal teams to ensure service quality, track project progress, and align student roadmaps with family needs.
