Design and optimize the end-to-end customer support operating model, focusing on AI, automation, and scalability for a health and beauty eCommerce brand. Own revenue and retention goals by treating customer success as a sales discipline and managing global offshore teams.
iRESTORE
3 Remote Job Openings at iRESTORE
Lead the CRO strategy by identifying friction in the customer journey and executing a structured A/B testing roadmap to improve conversion and revenue. Partner cross-functionally to optimize landing pages, checkout flows, and post-purchase paths to increase LTV and AOV.
The Art Director is responsible for elevating brand standards and building AI-assisted production systems to increase design velocity. This includes owning visual identity across web, email, packaging, and paid media while reducing manual dependency through modular systems.