HONK

The role focuses on building and managing relationships with service providers to ensure high-quality network growth and compliance. Responsibilities include onboarding new partners, monitoring performance metrics, and negotiating competitive rate schedules.

The Growth Operations Manager will support the Sales and Customer Success teams by managing RFP responses, preparing client-facing materials, and maintaining CRM data integrity. They will also identify and implement process improvements to increase operational efficiency across the go-to-market organization.

The Client Success Manager will serve as the primary operational point of contact for enterprise accounts, managing onboarding, implementation, and long-term growth. They will also track key performance indicators and collaborate with internal teams to refine success strategies and product roadmaps.