Hollis Cobb Associates

The First Party Collector handles inbound and outbound calls to negotiate payment arrangements for early-out medical accounts. They are responsible for updating customer records and adhering to strict federal, state, and company collection guidelines.

Responsible for handling inbound and outbound calls to negotiate payment arrangements on aged medical accounts. Must maintain accurate customer records and adhere to federal, state, and company collection guidelines.

The representative will manage a high volume of inbound calls, focusing on researching and responding to patient billing inquiries and negotiating payments for outstanding account balances. This role also requires communicating hospital financial policies and identifying patients who may need financial assistance.