The Scheduling Specialist communicates with patients and physicians to coordinate medical appointments and diagnostic procedures. They are responsible for verifying patient insurance and demographics while maintaining accurate medical records in compliance with HIPAA.
The representative is responsible for verifying patient insurance coverage and submitting claims to various commercial and government payers. They also manage pending claims, work denials, and update benefit information in databases while maintaining HIPAA compliance.
The representative will handle high-volume inbound calls to address billing inquiries and negotiate patient account balances. They are also responsible for communicating financial policies and maintaining accurate medical records in compliance with HIPAA regulations.
The First Party Collector handles inbound and outbound calls to negotiate payment arrangements for early-out medical accounts. They are responsible for updating customer records and adhering to strict federal, state, and company collection guidelines.
Responsible for handling inbound and outbound calls to negotiate payment arrangements on aged medical accounts. Must maintain accurate customer records and adhere to federal, state, and company collection guidelines.
