The Functional Support Consultant is responsible for providing product support to users, managing customer-reported issues, and driving them to resolution within defined SLAs. They will partner with internal and external stakeholders to deliver a delightful customer experience while contributing to the growth of support best practices.
The role involves owning and executing a global SEO strategy to increase high-intent traffic and pipeline contribution. You will lead technical SEO audits, manage content strategy, and collaborate with cross-functional teams to optimize site performance and search visibility.
The Functional Support Consultant is responsible for providing product support to users, owning customer-reported issues, and driving them to resolution. They must partner with internal and external stakeholders to deliver a delightful customer experience while adhering to quality and process compliance.
You will serve as a consultative advisor to existing enterprise customers, focusing on identifying expansion opportunities and driving finance transformation through HighRadius solutions. You are responsible for building executive-level relationships, managing sales forecasts, and consistently achieving monthly sales targets.
The SEO Manager will own the end-to-end organic search strategy to drive high-intent pipeline and MQLs for core product lines. They will lead technical SEO initiatives, manage cross-functional stakeholders, and oversee the production of proprietary, data-backed content.
Plan, execute, and optimize paid search campaigns across Google and Microsoft Advertising platforms to drive performance. Monitor key metrics and collaborate with cross-functional teams to improve ad copy, landing pages, and overall campaign effectiveness.
The Deal Desk Analyst provides analysis and support to the sales team regarding pricing, discounts, and contract terms. They are responsible for developing deal structures, managing commercial escalations, and ensuring compliance with ASC 605/606 governance rules.
The Senior Manager will lead a team of revenue accountants to ensure global compliance with US GAAP and ASC 606 standards. They will also act as a strategic partner to leadership, driving process automation and managing complex revenue recognition for global entities.
