The Project Manager will lead data-driven implementation projects for higher education clients, managing the full project lifecycle from inception to completion. They are responsible for client relationship management, project planning, resource allocation, and ensuring high-quality delivery of analytics solutions.
The VP of Client Success will lead and manage the client success team to ensure successful product adoption, retention, and expansion. They will build strong client relationships and work cross-functionally to drive customer satisfaction and long-term business success.
The Senior Client Success Manager is responsible for managing client relationships, driving renewals, and identifying upsell and cross-sell opportunities within a defined book of business. They will serve as the primary point of contact to ensure client satisfaction, successful onboarding, and the achievement of strategic institutional goals.
