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Hard Rock Digital

Remote Job Openings at Hard Rock Digital (8)

Principal Engineer - Systems & Integrations, AI

United States 5-10 yrs exp Software Development

The role involves designing and maintaining integrations between large language model platforms and internal systems to streamline IT operations. You will also be responsible for managing identity and endpoint tooling while ensuring all AI deployments adhere to strict governance and compliance standards.

Manager - Customer Service

United States 5-10 yrs exp Support

The manager will build and lead a team of call center supervisors to drive operational excellence and maintain high service KPIs. They are responsible for coaching staff, managing performance metrics, and ensuring consistent customer satisfaction across all service interactions.

Principal Backend Engineer - Promo

United States 10+ yrs exp Software Development

The Principal Backend Engineer will own the technical direction for the Promos domain, designing scalable distributed systems and guiding architectural evolution. They will lead major restructuring initiatives, mentor engineering staff, and drive the responsible adoption of AI-assisted development across the organization.

Director - Global Total Rewards

United States 5-10 yrs exp Recruitment

The Director will design and lead a global total rewards strategy, including compensation, benefits, and recognition frameworks. They will partner with senior leadership to ensure reward models align with business growth, talent retention, and market competitiveness.

Senior Site Reliability Engineer

Poland 5-10 yrs exp Software Development

Maintain the reliability and performance of high-traffic Java applications while pioneering AI-driven operations. Design and build autonomous AI agents to automate incident response, alert triage, and observability workflows.