The Principal Backend Engineer will own the technical direction for the Promos domain, designing scalable distributed systems and guiding architectural evolution. They will lead major restructuring initiatives, mentor engineering staff, and drive the responsible adoption of AI-assisted development across the organization.
Hard Rock Digital
9 Remote Job Openings at Hard Rock Digital
The Director will design and lead a global total rewards strategy, including compensation, benefits, and recognition frameworks. They will partner with senior leadership to ensure reward models align with business growth, talent retention, and market competitiveness.
Lead and scale a customer service team by hiring and coaching supervisors and representatives to ensure operational excellence. Drive customer satisfaction and productivity by managing metrics, policies, and cross-departmental collaborations.
Technical Delivery & Operations Lead – Casino Engineering
Hard Rock Digital
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Full Time
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a month ago
Hard Rock Digital
Coordinate delivery plans and technical roadmaps across Casino Engineering to ensure alignment between technical priorities and business goals. Improve engineering operations by tracking productivity metrics and managing cross-team dependencies and risks.
Oversee daily operations of the Toronto-based customer service team and build the team from the ground up by hiring supervisors and representatives. Drive operational excellence through coaching, performance monitoring, and the implementation of customer satisfaction strategies.
Senior Performance Video Producer - International
Hard Rock Digital
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Full Time
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2 months ago
Hard Rock Digital
Lead the creative production of mobile-first, social-first video content to support Hard Rock Digital's expansion into the Canadian market. This includes managing creator programs, overseeing on-set production, and ensuring all assets meet strict regulatory and compliance standards.
Maintain the reliability and performance of high-traffic Java applications while pioneering AI-driven operations. Design and build autonomous AI agents to automate incident response, alert triage, and observability workflows.
Manage cybersecurity risks and compliance for a cloud-based gaming platform using an AI-augmented Integrated Management System. The role involves conducting risk assessments, maintaining security policies, and leveraging agentic AI tools to automate evidence collection and reporting.
Senior Content Producer - International
Hard Rock Digital
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Full Time
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2 months ago
Hard Rock Digital
Lead the creative production for Hard Rock Digital's expansion into the Canadian market, focusing on mobile-first social content and creator collaborations. Manage the end-to-end production process, including on-set direction, editing, and ensuring compliance with regional gaming regulations.