The Delivery Operations Specialist is responsible for providing technical support to event participants and clients via HubSpot while managing ticket resolution and event configurations. They will also collaborate with internal teams to drive customer satisfaction, report on trends, and ensure smooth handovers between global regions.
The role focuses on building a clean, well-structured data layer to support agentic AI systems and managing data integrations across the platform. You will also contribute to the design of AI workflows and collaborate with engineering teams to maintain product roadmaps and data quality.
The Project Manager will own the end-to-end delivery lifecycle for client events, from post-sale kickoff through to onsite execution and post-event closeout. They are responsible for managing project plans, coordinating cross-functional teams, and ensuring platform configuration meets client objectives.
Own the platform-wide data and AI infrastructure, including data modeling, storage, and governance. Design and build the shared data layer that powers analytics, search, recommendations, and agentic AI products.
