You will be responsible for training service professionals at partner companies and providing on-site technical support. Additionally, you will assist with the market launch of new products, specifically automatic milking and feeding systems.
The Customer Service Manager is responsible for training service specialists at partner companies and providing on-site technical support. They will also oversee the market launch of new products, specifically automated milking and feeding systems.
The Director of Service will lead the North American Pharma service department, overseeing field service and service sales activities to drive financial growth and customer satisfaction. They are responsible for developing business plans, managing budgets, and providing leadership and coaching to the service team.
The Sales Specialist will train dealers on liner products and provide ongoing sales and technical support to customers. They will act as a liaison between the company and local dealers while managing the sales process for the assigned territory.
Perform service, maintenance, and retrofitting of separators and decanters at customer sites or via remote support. Manage the installation and commissioning of new machinery while providing technical project oversight and process optimization.
Manage assigned accounts and build long-term client relationships to ensure customer satisfaction and growth. Identify new business opportunities and execute regional sales plans while monitoring KPIs and market trends.
The role involves developing sales across the UK with existing and new customers, including consultants, by qualifying opportunities, identifying solutions, and managing the bid process from calculation to final proposal. Key tasks include liaising with clients, presenting solutions, and handing over successful sales files to the Engineering and Execution team.
