Lead the GTM analytics center of excellence to drive smarter decision-making across bookings, pipeline, and customer lifecycle performance. Transform static BI dashboards into AI-enabled, self-service intelligence for Sales and Customer Success leadership.
Gainsight
34 Remote Job Openings at Gainsight
Drive North America sales growth by providing data-informed insights, managing pipeline health, and aligning cross-functional execution. Support the NA Sales leader with operational needs, annual planning, and the coordination of recurring sales reviews.
Manage the end-to-end quoting and contracting process within Salesforce CPQ to ensure revenue operations compliance. Collaborate with Sales, Finance, and Legal teams to validate deal structures and maintain data integrity across the quote-to-cash lifecycle.
The Senior Manager, AI Response & Threat will help change how the company detects and responds to AI threats. This includes creating direction on quickly detecting, mitigating, and responding to threats.
Lead red and purple team assessments, including adversarial emulation and penetration testing across web, mobile, and wireless platforms. Develop technical reports for executive audiences and expand team capabilities through tool creation and threat intelligence research.
The Customer Advisor provides strategic guidance and value assessments to help customers optimize their customer experience (CX) strategy using Gainsight solutions. They lead workshops, define measurable KPIs, and collaborate internally to develop repeatable frameworks for value realization.
Lead complex, multi-workstream customer implementations from contract signature to validated business outcomes. Coordinate cross-functional teams and executive stakeholders to ensure solutions are delivered on time, within scope, and aligned with strategic goals.
Lead complex, multi-workstream customer implementations from contract signature to validated business outcomes. Orchestrate cross-functional execution across Sales, Product, and Engineering while managing scope, budgets, and executive governance.
Lead complex, multi-workstream AI-driven customer implementations from contract signature to validated business outcomes. Manage end-to-end engagement governance, including budget, scope, and executive stakeholder alignment across cross-functional teams.
Lead end-to-end renewal strategies for high-value, complex SaaS accounts to drive customer retention and revenue stability. Partner with cross-functional teams to mitigate churn risk and manage pricing, concessions, and restructuring discussions.
Drive enterprise revenue growth by identifying new business opportunities and managing complex, multithreaded sales cycles. Collaborate cross-functionally to articulate value messaging and achieve sales quotas within the assigned territory.
Manage a portfolio of enterprise clients by owning complex technical and functional issues from report to resolution. Create technical documentation and management reports to improve platform stability and customer self-service.
The role involves diagnosing and resolving technical issues for customers via phone and email while meeting SLA response and resolution targets. The analyst will document interactions, manage customer expectations, and collaborate cross-functionally with L1, L2, and L3 support teams.
Manage a portfolio of enterprise clients by owning complex technical and functional issues from report to resolution. Collaborate cross-functionally with Product and Engineering teams while authoring technical guides and community content.
Lead the end-to-end pricing and packaging strategy to drive monetization and revenue growth, specifically transitioning toward usage- and value-based models. Partner cross-functionally with Product, Sales, and Finance to align pricing with customer value and the AI-driven product roadmap.
Lead a team of Strategic Account Executives to acquire new enterprise logos and expand the multi-product footprint within the world's largest companies. Manage the annual bookings plan, drive pipeline generation, and serve as an executive sponsor for complex, high-value transactions.
Lead a global, AI-powered support organization to resolve customer issues quickly and improve CSAT scores. Partner with Product and Engineering teams to identify systemic patterns and implement permanent fixes to protect gross revenue retention.
Drive data-backed financial strategy by managing the annual operating plan, long-range financial models, and revenue forecasting. Prepare executive and board-level reporting while integrating AI tools to modernize FP&A processes.
Manage the end-to-end lifecycle of SaaS and vendor agreements, including drafting, reviewing, and negotiating terms. Develop and improve contract templates, playbooks, and workflows to scale commercial contracting operations.
Lead complex, cross-functional HR initiatives and transformation programs from planning through execution. Identify and implement AI-driven automation and process improvements to enhance HR scalability and employee experience.
Manage the end-to-end lifecycle of SaaS and vendor agreements while improving contracting processes and tooling. Act as the primary subject matter expert for contract inquiries from Sales, Finance, and Customer Success teams.
Lead a global, AI-powered support organization to resolve customer issues quickly and improve CSAT scores. Partner with Product and Engineering teams to identify systemic patterns and implement permanent fixes for recurring customer problems.
Drive North America sales growth by managing business rhythms, delivering data-informed insights, and aligning cross-functional execution. Support the NA Sales leader with operational needs, annual planning, and the coordination of recurring sales reviews.
Drive end-to-end onboarding and delivery of enterprise-level Gainsight platform implementations for customers. Manage project plans, stakeholder communications, and risk mitigation while partnering with executive sponsors to ensure business outcomes.
Manage a portfolio of enterprise clients by owning complex technical and functional issues from report to resolution. Create technical documentation and management reports to improve platform stability and the product roadmap.
Drive data-backed financial strategy by managing the annual operating plan, long-range financial models, and revenue forecasting. Deliver executive and board-level reporting while integrating AI tools to modernize FP&A processes.
Manage a portfolio of enterprise clients by owning complex technical and functional issues from report to resolution. Collaborate with Product and Engineering teams while authoring technical guides and monitoring platform stability via dashboards.
Lead a team of Strategic Account Executives to acquire new enterprise logos and expand the multi-product footprint within the world's largest companies. Own the annual bookings plan and act as an executive sponsor for complex, high-value transactions.
Lead complex, cross-functional HR initiatives and transformation programs from planning through execution. Identify and implement AI and automation opportunities to optimize HR workflows and improve scalability.
Drive enterprise revenue growth by identifying new business opportunities and managing complex, multithreaded sales cycles. Collaborate cross-functionally to articulate value messaging and maintain a healthy pipeline of Fortune 1000 accounts.
The Xactly Technical Admin will manage and optimize the Xactly Incent platform, translating complex compensation plans into reliable system logic. This role involves collaborating cross-functionally to ensure accurate commission calculations, system workflows, and reporting transparency.
The Senior Director will lead the evolution of pricing and packaging strategies, including the transition to usage-based models across the product portfolio. They will partner cross-functionally with Product, Sales, and Finance to align monetization with customer value and company growth goals.
The Senior Product Marketing Manager will drive the success of Atlas AI Agent offerings by executing strategic product marketing initiatives and leading feature launches. They will also develop high-impact content, refine positioning based on market feedback, and foster cross-functional collaboration across Sales, Product, and Customer Success teams.
Lead and mentor a team of Solutions Architects and Front-End Developers to optimize customer implementations and ensure measurable business outcomes. Oversee project timelines, budgets, and delivery quality while coordinating activities across multiple functional areas.