Manage a portfolio of enterprise clients by owning complex technical and functional issues from report to resolution. Create technical documentation and management reports to improve platform stability and the product roadmap.
Gainsight
23 Remote Job Openings at Gainsight
Drive data-backed financial strategy by managing the annual operating plan, long-range financial models, and revenue forecasting. Deliver executive and board-level reporting while integrating AI tools to modernize FP&A processes.
Manage a portfolio of enterprise clients by owning complex technical and functional issues from report to resolution. Collaborate with Product and Engineering teams while authoring technical guides and monitoring platform stability via dashboards.
Drive company-wide strategy and operational excellence by owning planning cycles and tracking performance. Execute high-priority cross-functional initiatives and coordinate executive materials for the CEO and board.
Drive company-wide strategy and operational excellence by managing planning cycles, OKRs, and high-priority cross-functional initiatives. Support the CEO and CFO through the creation of board materials, performance dashboards, and annual resource planning.
Drive company-wide strategy and operational excellence by owning planning cycles, tracking performance, and executing high-priority cross-functional initiatives. The role involves coordinating board materials and supporting executive leadership with data-driven insights and business reviews.
The role involves contributing to the AI-driven future of customer success and retention within the Gainsight CustomerOS platform. It focuses on orchestrating the customer journey from onboarding to advocacy using AI agents.
The role involves contributing to the AI-driven future of customer success and retention using the Gainsight CustomerOS platform. It focuses on orchestrating the customer journey from onboarding to advocacy.
Lead a team of Strategic Account Executives to acquire new enterprise logos and expand the multi-product footprint within the world's largest companies. Own the annual bookings plan and act as an executive sponsor for complex, high-value transactions.
Provide technical support to customers via phone and email to diagnose and resolve issues on the Gainsight platform. Act as a liaison between clients and internal teams while meeting SLA response and resolution targets.
Lead complex, cross-functional HR initiatives and transformation programs from planning through execution. Identify and implement AI and automation opportunities to optimize HR workflows and improve scalability.
Drive enterprise revenue growth by identifying new business opportunities and managing complex, multithreaded sales cycles. Collaborate cross-functionally to articulate value messaging and maintain a healthy pipeline of Fortune 1000 accounts.
Lead end-to-end renewal strategies for high-value, complex SaaS accounts to drive customer retention and revenue stability. Partner cross-functionally with Customer Success, Product, and Finance to mitigate churn and optimize pricing structures.
Lead complex, multi-workstream customer implementations from contract signature to validated business outcomes. Coordinate cross-functional execution across Sales, Product, and Engineering while managing budgets, timelines, and executive governance.
The Director of Communications will evolve and scale Gainsight's corporate narrative and positioning within the AI-driven customer success market. They will lead integrated thought leadership, manage executive communications, and operationalize messaging frameworks across PR, analyst relations, and social media.
Lead the end-to-end content marketing strategy and editorial vision to drive revenue and establish category leadership. Manage an in-house team and external contractors to produce high-impact content across multiple channels and formats.
Lead the GTM analytics center of excellence to drive decision-making across bookings, pipeline, and customer lifecycle performance. Transform static BI dashboards into AI-enabled, self-service intelligence for Sales and Customer Success leadership.
Deliver strategic guidance and value assessments to help customers optimize their customer experience (CX) strategy using Gainsight solutions. Lead workshops and collaborate cross-functionally to define performance benchmarks and drive long-term value realization.
Lead large-scale, cross-functional programs for complex global client partnerships to drive measurable business outcomes and maximize Gainsight value. Act as an executive sponsor and point of escalation, managing C-suite relationships and aligning long-term account strategies with client objectives.
The Xactly Technical Admin will manage and optimize the Xactly Incent platform, translating complex compensation plans into reliable system logic. This role involves collaborating cross-functionally to ensure accurate commission calculations, system workflows, and reporting transparency.
The Senior Director will lead the evolution of pricing and packaging strategies, including the transition to usage-based models across the product portfolio. They will partner cross-functionally with Product, Sales, and Finance to align monetization with customer value and company growth goals.
The Senior Product Marketing Manager will drive the success of Atlas AI Agent offerings by executing strategic product marketing initiatives and leading feature launches. They will also develop high-impact content, refine positioning based on market feedback, and foster cross-functional collaboration across Sales, Product, and Customer Success teams.
Lead and mentor a team of Solutions Architects and Front-End Developers to optimize customer implementations and ensure measurable business outcomes. Oversee project timelines, budgets, and delivery quality while coordinating activities across multiple functional areas.
