Fresno Summit Advisors

Lead and manage a high-volume customer operations team while overseeing BPO performance to ensure service quality and operational efficiency. Drive process improvements, mentor staff, and collaborate cross-functionally to enhance the overall customer service journey.

Lead the expansion and optimization of the PayMedix financial network in geographic markets outside of Wisconsin. This involves identifying provider targets, negotiating participation agreements, and managing relationships with healthcare systems to improve affordability and access.

Identify, engage, and qualify exceptional talent for startups and SMBs across various sectors including technical and healthcare roles. Support talent sourcing, market mapping, and the execution of AI-enabled recruiting workflows.

Lead and scale the technology organization, overseeing the core platform, payments infrastructure, and AI roadmap. The role involves managing internal teams and external vendors to ensure reliable, secure, and scalable delivery of healthcare payment solutions.