The Lead Paralegal manages attorney relationships and client communications while overseeing the progression of cases from sign-up to resolution. They coordinate with the Legal Ops team to ensure case efficiency and provide regular status updates to stakeholders.
The Case Manager is responsible for managing the operational aspects of pre-litigation, including opening insurance claims and handling medical record requests. They also monitor lien and subrogation issues while collaborating with paralegals to ensure cases are prepared for demand drafting.
