Coordinate service activities with local organizations and manage subcontractor relationships to ensure service level agreements are met. Analyze service data and costs while continuously improving after-sales processes to support customer requirements.
The specialist will manage customs brokers, domestic distribution, and international shipments across various regions including LATAM, USA, Europe, and Asia. They are also responsible for implementing strategic transportation policies and overseeing export operations.
The role involves supporting preventive and corrective maintenance services for refrigeration equipment. Responsibilities also include cleaning equipment and parts, as well as providing customer service.
Manage internal refrigeration technician teams and external subcontractors to ensure high-quality service and customer satisfaction. Oversee service contracts, monitor performance KPIs, and coordinate with the Business Shared Services for intervention planning.
The role involves identifying and resolving issues with refrigeration systems to ensure smooth operation. Additionally, it includes creating and electronically submitting maintenance and repair reports.
The role involves identifying and resolving issues with refrigeration systems to ensure smooth operations. Additionally, it includes creating and electronically submitting maintenance and repair reports.
