The Project Manager will lead custom learning and development projects from kickoff to final delivery, managing scope, budget, and schedules. They will serve as the primary client contact while coordinating cross-functional teams to ensure high-quality project outcomes.
The consultant will provide post-go-live hypercare, configuration, and production support for Workday Learning. They will act as an escalation point for technical issues, perform EIB data loads, and collaborate with internal teams to ensure system stability.
Facilitate virtual new-hire training sessions for large groups of customer service representatives using established healthcare and Medicare content. Manage classroom dynamics, engage adult learners, and provide ongoing support to ensure participants are prepared for their roles.
The Instructional Designer/Developer will analyze project requirements and develop engaging eLearning courses. Responsibilities include creating storyboards, collaborating with subject matter experts, and ensuring alignment with learning objectives.
