Take ownership of security, network, systems, and cloud incidents from detection through resolution and root cause analysis. Mentor junior engineers and maintain operational documentation to improve service quality and security compliance.
DYOPATH
8 Remote Job Openings at DYOPATH
Coordinate project activities, resources, and schedules to ensure successful delivery and alignment with business objectives. Support client onboarding through documentation, knowledge management, and serving as a communication link between stakeholders and technical teams.
Lead high-severity security incident investigations and drive continuous improvement of SNOC monitoring, response workflows, and automation. Provide technical leadership and mentorship to junior engineers while developing detection capabilities and security runbooks.
Lead the development and execution of an enterprise-wide cybersecurity strategy aligned with business growth and client needs. Oversee governance, risk, and compliance while acting as a fractional CISO advisor for key client accounts.
Lead the multi-year technology strategy to drive revenue growth and operational excellence across a global client portfolio. Oversee cross-functional teams in IT, security, and operations to build and monetize scalable managed services.
Own the end-to-end lifecycle of MSP and MSSP services, translating complex technical offerings into scalable, profitable, and standardized products. Align cross-functional teams across Sales, Delivery, and Support to ensure consistent service delivery and market positioning.
Act as the first point of contact for technical support via phone, email, and chat to resolve hardware and software issues. Log all interactions in the ticketing system and escalate complex problems while ensuring user satisfaction.
You will provide security support for a government client, ensuring applications are configured according to FISMA standards and conducting security scans. Additionally, you will maintain security documentation and respond to security questions and issues.
