Handle inbound calls and emails from customers and agents regarding property and casualty insurance personal lines. Provide accurate information on policy status, billing, limits, and deductibles while resolving inquiries in a first-time final manner.
Donegal Insurance Group
6 Remote Job Openings at Donegal Insurance Group
Commercial Lines Service Center Account Manager
Donegal Insurance Group
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Full Time
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a month ago
Donegal Insurance Group
Manage commercial lines accounts by handling new business quoting, renewal underwriting, and day-to-day servicing for customers and agents. Serve as the primary liaison to resolve inquiries regarding policy status, billing, and product availability in a timely manner.
Underwriting Technical Assistant
Donegal Insurance Group
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Full Time
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a month ago
Donegal Insurance Group
The role involves performing new business entry, renewal preparation, and policy change processing to support underwriters and independent agents. You will also provide quality customer service while meeting specific transaction-level service level agreements.
Underwriting Services Supervisor
Donegal Insurance Group
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Full Time
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a month ago
Donegal Insurance Group
The Underwriting Services Supervisor leads, coaches, and mentors the Commercial Lines Technical Assistant team to ensure efficient workflow and service standards. They are responsible for managing team workloads, conducting performance reviews, and collaborating with management to improve processes.
Underwriting Technical Assistant
Donegal Insurance Group
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Full Time
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2 months ago
Donegal Insurance Group
The role involves performing new business entry, renewal preparation, and policy change transactions to support underwriters and independent agents. It also requires providing high-quality customer service while meeting specific transaction-level service level agreements.
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