Denver Health

Responsible for answering incoming calls to screen customer requirements and schedule patient appointments according to guidelines. The role involves collecting demographic and insurance information to facilitate accurate billing and patient care.

Design, develop, and deliver educational materials and training for Epic EHR users, specifically focusing on front desk, scheduling, and registration staff. This includes creating e-learnings, conducting classroom training, and providing 'At The Elbow' support to ensure operational success.

The CDI Educator improves medical record quality through the education and training of the Clinical Documentation Integrity team and providers. They are responsible for developing orientation curricula, performing internal audits, and collaborating with coding and compliance teams to ensure documentation accuracy.

The Facility Coder III reviews medical record documentation to assign accurate diagnoses, procedures, and modifiers for statistical and reimbursement purposes. Additionally, the role involves mentoring Level I and II coders, participating in provider education, and ensuring coding accuracy standards are met.