Design, develop, test, and maintain software applications while collaborating with cross-functional teams to create reliable solutions. Responsibilities include debugging software issues, participating in Agile ceremonies, and providing operational support for production environments.
CSG
97 Remote Job Openings at CSG
Provide Level 2 technical support for CSG Encompass and Singleview products in a live production environment. Analyze and debug application issues, perform health checks, and liaise with R&D teams to resolve customer problems.
Develop and support engineering solutions for internal services and operational tooling using C#/.NET. Implement REST API integrations and automation across platforms like Helix ITSM, Azure DevOps, and Jitterbit.
Build highly available, scalable, and resilient systems while streamlining deployment processes to reduce delivery time. Apply scripting and automation to improve infrastructure and eliminate cross-application release dependencies.
Lead and empower a team of software engineers to build scalable SaaS applications within a microservices architecture. Responsible for hiring, mentoring talent, and partnering with cross-functional stakeholders to deliver high-quality software features.
The Engineering Manager is responsible for people leadership, delivery outcomes, and engineering practices across multiple Scrum teams. They ensure adherence to engineering culture and practices while promoting AI-native engineering methods.
The role focuses on troubleshooting complex infrastructure issues and implementing automation to streamline deployment and monitoring processes. It involves collaborating with cross-functional teams to manage incident resolution and optimize system performance across production environments.
Plan, execute, and support small to medium-sized projects while managing risks, issues, and reporting. Coordinate between cross-functional delivery groups and stakeholders to ensure effective communication and quality deliverables.
The Engagement Manager is responsible for planning and executing small to medium-sized projects while managing risks, issues, and reporting. They act as a cross-functional leader coordinating between delivery groups, stakeholders, and customers to ensure project quality and budget adherence.
Serve as the primary point of contact for payment integrations, guiding customers through onboarding, requirements definition, and platform training. Coordinate with internal teams to resolve technical tickets and ensure a seamless handoff to Customer Success.
Serve as the primary point of contact to lead customer onboarding, define requirements, and guide integration best practices for payment products. Train partners on platform functionality and coordinate with internal teams to ensure timely resolution of technical tickets.
Identify and develop strategic relationships with partners and customers to drive pipeline growth. Coordinate outbound campaigns and conduct market research to secure qualified sales interactions and proposals.
Design, develop, test, and maintain software applications within a cross-functional Agile team. Collaborate with product owners and QA to deliver maintainable solutions and provide operational support for production issues.
Responsible for designing and evolving automated tests to validate business-critical behavior and data integrity. The role involves using AI tools to accelerate test ideation while serving as the final quality gate for AI-generated outputs.
Responsible for administering, monitoring, and supporting enterprise Microsoft SQL Server environments to ensure operational stability and security. This includes troubleshooting performance issues, managing database access, and providing 24x7 on-call production support.
Develop, debug, and maintain high-quality code while collaborating with cross-functional teams to deliver scalable solutions. Responsibilities include performing unit testing, creating technical documentation, and participating in peer code reviews.
Build and optimize AI agents and RAG patterns using platforms like Glean, Copilot, and AWS Bedrock. Develop microservices, APIs, and automation workflows to integrate enterprise data sources into AI solutions.
Operate and scale cloud infrastructure on AWS and Azure while ensuring security and performance. Build automation tooling and maintain CI/CD pipelines using Terraform and Azure DevOps.
Design, implement, and maintain public cloud security technologies and automated workflows primarily using Python. Act as a security consultant to provide guidance on cloud best practices and support incident response activities.
Provide Level 2 and Level 3 technical support to resolve production issues for customers in the telecommunications sector. Coordinate with operation, professional services, and R&D teams to drive process improvements and meet SLAs.
Develop and maintain a monitoring infrastructure using .NET Framework and .NET Core. Implement cloud-based solutions, microservices, and CI/CD pipelines while providing mentorship to junior developers.
Lead and mentor a team of Customer Delivery and Relationship Managers to drive revenue growth and ensure long-term customer success. Act as a strategic advisor to senior client stakeholders to expand partnerships and optimize the adoption of CSG products.
Lead the test strategy and execution for complex software solutions across functional, integration, regression, and end-to-end testing. Collaborate with Agile teams to design test plans, execute manual and automated tests, and ensure high-quality delivery throughout the software development life cycle.
Product Owner - Catalog: Telco Enterprise Order Management Software
CSG
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Full Time
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13 days ago
CSG
The Product Owner is responsible for executing the product roadmap and prioritizing features for Telco Enterprise Order Management software. This includes managing stakeholders, analyzing customer data, and conducting product demos to drive continuous improvement.
Support code deployment, installation, and configuration within test and production environments. Monitor system performance and manage incidents to optimize efficiency and minimize downtime.
Provide advanced database administration, architecture, and technical leadership for global database and data warehousing products. This includes designing backup and recovery policies, optimizing performance, and mentoring junior team members.
The role involves building and maintaining infrastructure as code using Terraform and managing containerized workloads on AWS and Azure. Additionally, the engineer will support CI/CD pipelines, GitOps workflows with Argo CD, and ensure platform reliability.
Responsible for the support, maintenance, and configuration of corporate applications and business processes. The role involves analyzing requirements, resolving technical issues, and collaborating with developers and business partners to implement enhancements.
The Systems Analyst is responsible for maintaining Dynamics 365 user access, roles, and configurations while managing deployments via Azure DevOps pipelines. They also provide operational support, deliver data reporting, and partner with business users to implement system changes.
Support the design and delivery of telecom solutions across BSS/OSS platforms focusing on product modelling and configuration. Collaborate with cross-functional teams to implement scalable solutions and provide technical consultancy to stakeholders.
Provide Level 2 technical support to customers by resolving production issues and debugging CSG product applications. Maintain high customer satisfaction through timely resolution and coordination with R&D teams.
The Software Architect is responsible for designing and documenting end-to-end architectural solutions by collaborating with internal and external stakeholders. They will solve complex technical challenges, select appropriate technologies, and mentor team members to align development with business objectives.
Design, develop, and improve high-quality code for the core Quote & Order platform and CPQ order management. Create reusable modular software components and collaborate with architects and analysts in an agile environment.
Design and develop a variety of blended learning courses and programs for CSG Forte software solutions for employees and customers. Collaborate with SMEs and end users to create technical documentation, user guides, and web content.
Contribute to the design, development, and testing of software solutions within an Agile framework. Translate business requirements into technical documentation and maintain high-quality software applications.
Establish the long-term technical direction for F5-based traffic management and application protection services. Design resilient, scalable delivery topologies and provide architectural stewardship for traffic-control rules and security policies.
Lead and mentor a specialized engineering team responsible for F5-based application delivery and security services. Ensure the stability, performance, and evolution of mission-critical traffic management platforms across data center and cloud environments.
The Scrum Master will lead agile ceremonies and remove blockers to ensure the successful delivery of product outcomes across several squads. They are responsible for coordinating cross-functional efforts, managing risks, and coaching teams on Agile principles to improve velocity and quality.
Design and prototype secure system solutions to address business and customer security needs while providing technical leadership on complex projects. Collaborate with cross-functional teams to establish technology migration strategies and ensure global scalability of security requirements.
The analyst will create dashboards to track cloud costs against budgets and identify cost reduction opportunities through right-sizing and commitments. They will collaborate with technical teams to optimize infrastructure and provide actionable spend recommendations to leadership.
Build and optimize AI agents and automation workflows using platforms like Glean, Copilot, and AWS Bedrock. Integrate enterprise data sources and develop reusable APIs and microservices to support AI-driven use cases.
Provide Level 2 technical support to resolve customer issues in a live production environment, focusing on billing, rating, and provisioning flows. Liaise between customers and R&D teams while maintaining high customer satisfaction and updating support tools.
The Test Engineer II will convert requirements into applications by designing and executing manual and automated tests. They will collaborate with Agile teams to ensure software quality throughout the development life cycle.
Design, build, and optimize features for the CSG Quote & Order platform within the Banking and Financial Services vertical. Responsibilities include mentoring the team, conducting peer reviews, and collaborating with product teams to translate customer needs into features.
SENIOR SOFTWARE TEST ENGINEER (TECHNICAL) | PRODUCT R&D, INNOVATION & OWNERSHIP
CSG
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Full Time
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a month ago
CSG
Develop and execute complex test plans using tools like Karate, Cypress, and k6 to maintain quality standards for the Quote & Order platform. Collaborate within a multi-skill agile squad to integrate automation tools into CI/CD pipelines and lead small groups of testers.
Responsible for real-time monitoring of a centralized observability platform to detect and triage incidents across data center and cloud environments. Coordinates with IT on-call teams and Major Incident Management to minimize business impact and maintain system uptime.
Lead the day-to-day management and strategic direction of the Invoice and BillPayment product suite. Mentor a team of product managers while collaborating with R&D and sales to drive revenue and market growth.
Sr./Group Manager Product Management – Merchant and Partner Onboarding
CSG
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Full Time
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a month ago
CSG
Lead the end-to-end onboarding experience for merchants and partners, managing the product lifecycle from conception to release. Mentor a team of product managers while collaborating with R&D and operations to drive revenue and adoption.
Provide Level 2 technical support for CSG products by resolving production issues and monitoring incident queues. Collaborate with development teams to determine root causes and maintain technical documentation for recurring issues.
Provide technical Windows administration and global support for core Active Directory services and production servers. Responsible for the installation, configuration, and maintenance of hardware and operating systems, including 24x7 on-call support.
Monitor system performance and troubleshoot billing malfunctions to optimize efficiency and minimize downtime. Document system architecture and manage workflows according to customer SLAs while participating in a 24x7 on-call rotation.
The analyst will handle initial internal customer inquiries, create tickets, and perform incident resolution. They are responsible for gathering incident details, communicating status to customers, and escalating unresolved issues to internal teams.
Own and maintain the SDLC Process Playbook to ensure delivery standards, governance, and audit readiness across the software development lifecycle. Design and deliver role-specific technical training and enablement materials to improve delivery outcomes and compliance.
Act as the first responder for production incidents and manage the deployment and configuration of the ACB solution. Collaborate with cross-functional teams to improve observability and maintain operational playbooks for system reliability.
Design and build complex AI solutions using GenAI and AI Agents while integrating them into CSG products. Architect scalable software systems and mentor junior developers through code reviews and technical coaching.
Provide first-level technical support for CSG products by resolving customer issues and managing the full incident lifecycle. Coordinate with operational and programming teams to triage issues while ensuring compliance with SLAs and OLAs.
Provide Level 2 operational support to resolve technical issues in live production environments and perform tasks like bill runs and incident management. Support various testing phases including BVT, PVT, and SIT while ensuring compliance with SLAs and OLAs.
Provide Level 2 operational support to resolve technical issues and error messages in a live production environment. Perform operational tasks including configuration, release management, and support for various testing phases like BVT and SIT.
Design, code, and test software applications while debugging and fixing issues. Mid-level engineers are expected to develop applications independently and mentor junior developers.
Design, develop, and test product functionality based on business requirements and acceptance criteria. Provide ongoing production support and collaborate with global stakeholders in a DevOps environment.
As a Software Development Engineer II, you will design, build, and operate engineering solutions for CSG’s internal services and operational tooling. You will work on integrations and automation across various systems, focusing on data migration and workflow automation.
Lead and manage internal strategic initiatives and complex cross-functional transformation programs within the Professional Services organization. Responsible for driving end-to-end delivery strategies, managing budgets, and mentoring project managers to achieve business objectives.
Design and execute comprehensive test plans for database-driven applications to ensure data quality, integrity, and performance. Collaborate with cross-functional teams to develop automated test scripts and perform load and stress testing.
The Billing Systems Analyst II is responsible for managing customer billing schedules, processing data, and producing invoices for Managed Service customers. They also act as the first level of escalation for production incidents and ensure all support tickets are accurately tracked in the ITSM tool.
The intern will assist in troubleshooting and managing customer incidents throughout their lifecycle while documenting details in the tracking system. They will also support reporting activities, maintain customer records, and coordinate with internal teams to ensure SLA compliance.
Develop and maintain scalable RESTful APIs and backend services using Python, Java, or Go. Collaborate on CI/CD workflows, perform code reviews, and optimize system performance through testing and documentation.
The role involves interpreting business requirements to create low-level software designs and developing new UI/UX features. Additionally, the lead will mentor team members, conduct unit testing, and contribute to knowledge management systems.
The role involves designing, developing, and implementing software solutions for the telecommunications industry, specifically within provisioning and assurance domains. Additionally, the lead will mentor development teams, conduct training sessions, and ensure high-quality software delivery through rigorous testing and documentation.
The Product Owner will lead the standardization of front-end delivery for the Ascendon CX solution suite, bridging the gap between UX design and technical engineering. They are responsible for managing the product backlog, prioritizing strategic roadmap items, and ensuring technical requirements are integrated into the user experience.
The Operations Engineer will provide L1/L2 support for Citrix environments, including monitoring system health, managing incidents, and performing routine maintenance. They will also handle user provisioning, troubleshoot connectivity issues, and ensure adherence to SLA commitments.
You will collaborate with cross-functional teams to design, build, and optimize features for the CSG Quote & Order platform. Additionally, you will mentor team members and contribute to product architecture while maintaining high standards for code quality.
Provide Level 2 technical support for customers in live production environments while managing tickets and queues. Collaborate with cross-functional teams including operations, professional services, and R&D to drive process improvements and resolve issues.
SENIOR JAVA SOFTWARE ENGINEER | PRODUCT R&D, INNOVATION & OWNERSHIP
CSG
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Full Time
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2 months ago
CSG
You will collaborate with a cross-functional team to design, build, and optimize features for the CSG Quote & Order product. Additionally, you will mentor team members, champion clean code standards, and take ownership of system performance and innovation.
Drive technical direction and mentor the team while collaborating across squads to deliver scalable solutions for the CSG Quote & Order product. Spend 25% of time on R&D and product development while championing clean code and efficient development standards.
The Data Solution Architect will design and deliver scalable, secure, and business-aligned technology solutions across payment and operational platforms. They will act as a bridge between business stakeholders and engineering teams to translate requirements into end-to-end architecture designs.
The analyst will monitor and investigate security alerts across SIEM and XDR platforms while managing end-to-end incident response. They will also perform threat hunting, build detection rules, and maintain security playbooks to strengthen the enterprise's defense posture.
The Business Development Associate generates new business by researching markets, qualifying opportunities, and building strategic client relationships. They also coordinate meetings and support sales teams to drive pipeline growth and meet revenue targets.
Provide Level 2 technical support for production environments, resolving issues and error messages while maintaining high customer satisfaction. Manage service activation processes, perform application health checks, and collaborate with R&D teams to resolve complex technical problems.
The Operational Engineer will design and implement cross-product integration solutions across SSO, UX, APIs, and automated workflows. They will also manage the full lifecycle of services, including development, deployment, and production operations on AWS.
The Platform Engineer will automate deployment and environment workflows using Infrastructure-as-Code tools while maintaining cloud-based development and test environments. They will also analyze and improve existing infrastructure pipelines to ensure reliability, scalability, and operational integrity for customer solutions.
The Operational Engineer will design and implement cross-product integration solutions while managing cloud infrastructure and automated workflows. They are responsible for the full lifecycle of services, including development, deployment, and production operations to ensure system scalability and reliability.
You will design, develop, and maintain scalable microservices and web applications within an AWS cloud-native environment. The role involves collaborating with cross-functional teams to implement modern development practices, including TDD, SDD, and AI-assisted coding.
You will design, develop, and maintain scalable microservices and web applications within an AWS cloud environment. The role involves collaborating with cross-functional teams to implement cloud-native solutions using modern development practices and AI-assisted tools.
The Senior QA Test Engineer will design and execute comprehensive test plans using automation frameworks like Playwright and Selenium while collaborating with cross-functional teams. The role also involves leveraging AI-assisted testing tools to improve test efficiency, maintainability, and defect analysis within an Agile environment.
The Consultant II assists clients in optimizing product functionality and strategic business operations through consulting services. They are responsible for managing project scope, timelines, and resources while identifying solutions for complex business issues.
As a Software Development Engineer, you will design, develop, test, and maintain software applications or systems. You will collaborate with cross-functional teams to create efficient and reliable software solutions.
The consultant leverages industry and technology knowledge to lead client conversations, identify business challenges, and propose innovative solutions using the full CSG portfolio. Responsibilities include framing creative business and technical models to increase revenue, market share, and operational efficiency while managing proposal creation and bid execution.
The Product Owner will maximize product value by owning the product backlog and acting as the key link between business stakeholders and engineering teams. This involves translating business needs into defined, prioritized work, ensuring alignment between product strategy and execution, especially for products leveraging AI and data capabilities.
The Software Engineering Lead will be responsible for leading technical delivery, guiding engineers, and contributing directly to system design and implementation, ensuring solutions align with product goals and platform strategy, especially concerning AI-driven systems. This involves leading the design and implementation of complex features, acting as a technical reference point, and balancing hands-on development with leadership duties.
The role involves designing and executing effective test coverage using various tools like Python, Behave, Playwright, and Selenium, focusing on API, performance, regression, and integration testing. Responsibilities also include leveraging AI-assisted testing capabilities to accelerate test creation and improve automation maintainability.
This critical leadership role is responsible for driving net new acquisition of healthcare ISVs, partners, and direct merchants across the payments portfolio by developing and executing a comprehensive sales strategy. The director will operate as both a coach and a player, building a high-performing sales team while personally closing strategic opportunities and managing the end-to-end sales pipeline.
The Software Development Engineer will leverage CSG’s Xponent platform to build operational marketing databases, developing custom extensions to support analytics, reporting, and marketing activation use cases. This role involves integrating large, multi-channel client datasets into the database (Snowflake) and deploying/supporting the platform on AWS infrastructure.
The Technical Support Analyst Lead will manage a small team, providing guidance and mentorship while driving daily operational activities, and serve as the primary contact for critical incident triage and advanced troubleshooting.
The Senior Software Development Engineer will be responsible for designing and developing complex code for an enterprise application while independently analyzing and optimizing code and overall system performance. This role also involves performing code and QA reviews, triaging bugs, and contributing to process improvement initiatives.
The role involves providing Level 2 technical support to customers by resolving issues and error messages encountered in a live production environment, which includes troubleshooting and providing feedback. Responsibilities also cover analyzing and debugging CSG product applications, managing ticket details, delivering product installations, and assisting management with KPI reporting.
The Product Support Analyst I will provide technical expertise and solutions for products, ensuring end user satisfaction. Responsibilities include monitoring incidents, documenting unresolved issues, and establishing communication with internal teams for resolution.
SENIOR JAVA SOFTWARE ENGINEER | PRODUCT R&D, INNOVATION & OWNERSHIP
CSG
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Full Time
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5 months ago
CSG
As a Senior Java Developer, you will collaborate with a cross-functional team to design, build, and optimize features for the CSG Quote & Order product. You will also mentor the team, evaluate new tools, and take ownership of system efficiencies.